Virtual Dental Receptionist

Our virtual dental receptionists integrate so seamlessly into your daily workflow that patients think they’re speaking to someone right in your office, and so will you. They provide the highest level of customer care while taking incoming calls, setting up and managing appointments, verifying dental insurance, planning referrals, handling prescription refills and more.

Virtual Dental Receptionist Services

• Phones Answered• Appointments Scheduled & Confirmed• Insurance Verified• Physicians and Staff Notified of Updates• Lab Results and Prescription Orders Handled• Requests Processed• Clerical Duties Performed• Customer Service Improved

Working With A Virtual Dental Receptionist

Our virtual dental receptionists are eager to be of use in your practice and are used to the fast paced workflow that a dental receptionist role entails. A typical day might include a brief morning check-in followed by the opening of your office in which your virtual dental receptionist can be live on a screen/monitor to greet and check in patients, take incoming calls, emails & faxes, communicate urgent requests to the physicians and staff, follow up on insurance verification & lab results, etc.

Throughout the day, your virtual dental receptionist will make sure your front desk is as streamlined as possible, being proficient in a multitude of tasks: allowing an increase in appointments, a more relational approach with your patients, and a cost-efficient solution for your practice.

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Better Patient Communication

There is no need to use an answering service for your dental practice when you have a virtual receptionist. You'll get so much more with our virtual dental receptionists—specifically trained to understand your office setup and deliver outstanding customer service.

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Top 2% of Talent

We deliver the highest quality virtual dental assistants in the healthcare industry. With an extreme vetting process, only the top 2% of all virtual dental receptionists who apply make it through in order to better serve you.

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HIPAA Compliant

All of our virtual dental receptionists are required to complete a robust compliance course on HIPAA, including best practices on patient privacy.

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Increased Revenue

By hiring a well-versed virtual dental receptionist to manage your phones, verify dental insurance, & improve your reimbursement rate, you will be able to increase your patient visits, sending money straight to your bottom line - all while saving 70% in employment costs.