Hiring a medical VA is only the first step. How they’re onboarded can make all the difference in how quickly they become a productive member of your team. When you hire a medical VA with My Mountain Mover, an onboarding specialist will guide you through your first 30 days to help your virtual staff integrate smoothly and deliver results as early as day one.
We'll take the time to understand your practice's goals, priorities, and workflows so we can match you with a VA who will satisfy your needs.
Meet and interview pre-screened, HIPAA-compliant candidates so you can handpick the best fit for your practice.
After hiring your VA, your dedicated Onboarding Specialist will guide the first 30 days to help your new team member become productive as quickly as possible.
Discover our proven process, from hiring and management to long-term support.
Make better, more confident hiring decisions by getting guidance that will help you understand the gaps in your practice and identify the appropriate roles needed to fill them.
Find your practice’s ideal VA more efficiently by letting us coordinate interviews with candidates who have the credentials that align with your specific organizational needs.
Set your VA up for long-term success with personalized support setting up their tools, accounts, and system access for productive and compliant operations.
Accelerate your VA’s onboarding and productivity through collaborative training plan optimization based on their experience and your practice’s specific needs.
Track your VA’s progress with structured check-ins, performance feedbacks, and measurable benchmarks tailored to your practice’s objectives.
Maintain the productivity momentum beyond onboarding by working with a dedicated Account Manager who will provide ongoing support, guidance, and progress monitoring.
Built specifically for doctors, our process combines expert matching, system setup, and goal alignment to take non-clinical tasks off your plate, making onboarding fast and efficient.
Your VA can start contributing sooner because expectations, workflows, and system access are established from the start.
You’ll spend less time managing onboarding tasks because key setup, coordination, and planning activities are handled for you.
Your VA knows what they’re responsible for, who they report to, and how work should move through your practice.
You can avoid common onboarding setbacks because our proven onboarding process is built on experience gained from thousands of successful client partnerships.
Backed by more than 700 5-star reviews and one of the highest retention rates in the virtual staffing industry, My Mountain Mover has earned the trust of over a thousand healthcare practices nationwide.
Our VAs helped streamline our operations, manage our schedules, and handle customer inquiries with ease. Their attention to detail and proactive approach have significantly improved our productivity.”
We do our own billing and initially hired our VA to assist with cleaning up aging balances. Within a month of his first day, our aging balances decreased by $20k!”
I’ve received numerous compliments from my patients about their times interacting with our VA and the quick, efficient help that she has provided them while I’ve otherwise been busy seeing other patients.”
Within a month of our VA’s first day, our aging balances decreased by $20k! Definitely consider My Mountain Mover if you are feeling overwhelmed and understaffed or if you are planning to grow your business.”
The assurance in productivity and efficiency you get is because of a rigorous recruitment process while also being able to save your payroll compared to having an in-house employee.”
From the moment we brought on a virtual assistant, Nicole, everything changed for the better. In her first 90 days alone, she uncovered over $8000 in unsubmitted claims that we had missed, which was a huge win for our bottom line.”
Our Onboarding Specialists will guide you step by step, helping you structure tasks, set expectations, and streamline workflows before you fully transition to your account manager.
While some involvement is necessary, our onboarding specialists will streamline the entire process, minimizing the time required from you so that it stays manageable even if you’re busy.
Some doctors who hire a VA independently make the mistake of being unclear about their expectations, communicating inconsistently, or assigning too many responsibilities too quickly. These almost always guarantee misalignment that makes VA integration unproductive.
Regular check-ins during onboarding allow us to identify challenges early, make prompt adjustments, and provide additional support where needed.
