$46,000+
Annual Savings
Cut staffing costs with a dedicated healthcare virtual assistant, without the additional expenses of in-office hiring, employee benefits, and overhead.
#1 Doctor Trusted and Referred
Reduce Staffing Costs by Up to 70% With Healthcare Virtual Assistants for Medical, Dental and Specialty Practices.
1,000+
Medical Practices Supported
1,700+
Healthcare-Trained Virtual Assistants
From First Call to VA Interview
Award-Winning. Industry Recognized.
Get a dedicated healthcare virtual assistant for just $947.50 bi-weekly*, including personalized matching, training, onboarding, ongoing account management, and IT and HIPAA monitoring. With the right resources in place, we help your practice achieve real, measurable results.
Cut staffing costs with a dedicated healthcare virtual assistant, without the additional expenses of in-office hiring, employee benefits, and overhead.
The Highest-Rated Healthcare VA Provider Since 2020
More patient calls answered with a dedicated virtual medical receptionist, reducing missed opportunities and keeping front desk operations running efficiently.
Our medical virtual assistants are experts in scheduling, patient calls, billing, and documentation. They reduce backlogs, keep schedules full, and improve billing efficiency so your practice can collect revenue faster.
Keep your front desk running smoothly with support for patient calls, appointment booking, reminders, and general queries.
Spend less time catching up on charts. Get support with clinical documentation, EHR updates, and organizing your patient encounter notes for provider review.
Keep your revenue cycle on track with support for insurance claim submission, follow-up on unpaid balances, and the administration of all billing-related tasks.
Get reliable support with regard to patient records, data entry, referrals, administrative coordination, and other essential back-office tasks.
Keep your dental schedule sorted with support for appointment booking, patient calls, reminders, and front desk messaging.
Manage your dental insurance claims, payment follow-ups, billing records, and all other revenue cycle activities with dedicated remote support.
Support patient education, learning materials, communication and the coordination of educational programs in line with your organization's requirements.
Need something different? We can create a custom VA role based on your practice’s unique needs and workflows.
Meet qualified candidates matched exactly to your practice’s needs, and hire in as little as 7 days.
In just 48 hours of your first call with us, you can start meeting qualified healthcare virtual assistants selected for your practice. No lengthy hiring process or endless rounds of resume reviews.
Your job description, EMR, required experience, and communication preferences shape your match results. This way, you only spend time interviewing the best-matched candidates.
We receive over 30,000 VA applications a year. Only about 1% earn our endorsement through a 10-step screening process that includes interviews, skills assessments, and a rigorous five-day boot camp.
We take an active role in making your hire successful, with hands-on onboarding, dedicated account management, ongoing skills training for your virtual healthcare medical assistant, and IT and HIPAA assistance. We also provide VA benefits and organize community events to keep your assistant engaged and committed to your practice for the long term.
Your dedicated Account Manager serves as your main point of contact, providing consistent check-ins, monitoring VA performance, and managing concerns to ensure your virtual assistant continues to meet your practice’s needs.
Get your VA integrated into your practice with a structured 30-day onboarding program. Our onboarding specialists will assist with training, system setup, and workflow integration to ensure your clinical virtual assistant gets up and running as quickly as possible.
Our in-house IT team handles technical setup, troubleshooting, and ongoing assistance to help your VA maintain a secure, reliable, and productive working environment.
Skip the administrative work that comes with traditional hiring. We manage your VA’s payroll, HR administration, and employment-related processes, reducing the operational burden on your practice.
A supported VA is better positioned to support your practice. Through VA engagement activities, recognition programs, and company events, we help keep our virtual healthcare assistants motivated, connected, and invested in their work.
Your VA’s training doesn’t stop after placement. We provide ongoing courses and training opportunities to improve their performance, build on their skills, and get better at working with your practice. This includes training on AI tools so they can work more efficiently and handle more responsibilities over time.
COMING SOON
The My Mountain Mover Client Portal makes managing your partnership with us easier than ever. Stay connected with your MMM support team, access important billing information, manage your VA team, and submit requests, all in one convenient place.
From dental and primary care to ophthalmology and behavioral health, every specialty has unique workflows, systems, and staffing needs. My Mountain Mover connects your practice with qualified, vetted professionals matched to those requirements.
10 of 50 specialties
View Some of Our Specialties
Our healthcare virtual assistants are experienced in leading EHRs, ensuring they are proficient with your platform and integrate with your workflows. Here are a few:
Protecting Patient Data at Every Step
At My Mountain Mover, patient data is protected at the very highest level. Our medical virtual assistants are all HIPAA-trained and in accordance with our data protection policies, supported and underpinned by a dedicated compliance function, regular security audits, and SOC 2 security controls.
Every medical virtual assistant receives HIPAA training, with quarterly refresher courses to ensure that patient privacy and security are maintained.
We have signed Business Associate Agreements (BAAs) as part of our healthcare client contracts, which detail our obligations to protect patient information.
Our in-house HIPAA Compliance Officer and compliance team provide ongoing guidance, monitoring, and support.
Our security practices include SOC 2-aligned controls, system readiness checks, and biannual IT audits to protect patient data and ensure secure remote working environments.
See how healthcare practices use My Mountain Mover's virtual assistants to improve patient communication, streamline administrative workflows, and achieve measurable improvements in daily operations.
Watch Video
Stephanie, the manager of Colvard-Kandavel Eye Center, faced staffing shortages and a growing administrative workload at their very busy ophthalmology practice, which sees over 100 patients a day... See More
My Mountain Mover matched the clinic with a medical virtual assistant to take over all patient communications, including calls about co-pays, deductibles, and insurance. This in turn enabled the front desk to better manage patient volume and improved the clinic's revenue cycle.
Client-Reported Results:
Increased Revenue Collection
100+ Patients Served Daily
Smoother Insurance Claim Filing
"It's been a beautiful partnership ever since."
Stephanie-Dji Baptiste
Manager, Colvard-Kandavel Eye Center
Read the Colvard-Kandavel Eye Center Case Study
Watch Video
Dr Nimesh Pathak needed some help with patient communications and insurance claims at his Southern California ophthalmology practice, Lucent Vision... See More
My Mountain Mover matched his practice with a virtual assistant who could deal with both medical reception and billing. That gave his team the support they needed to deal with patient calls, follow up on claims, and keep the day-to-day running.
Client-Reported Results:
20% More Claims Closed
30% More Calls Handled
"Our virtual assistant has been a godsend for our practice."
Dr. Nimesh Pathak
Ophthalmologist, Lucent Vision
Read the Lucent Vision Case Study
With a 5 Star Rating from 700+ clients and one of the highest retention rates in the virtual medical assistance industry, we’re trusted to deliver both exceptional talent and unmatched support.
Our VAs helped streamline our operations, manage our schedules, and handle customer inquiries with ease. Their attention to detail and proactive approach have significantly improved our productivity.”
Operations Manager
Our VA has been nothing short of fantastic in every way. Our main mission for Ivan (VA) was cleaning up our AR and keeping cash flow steady with insurance....I am thrilled to say that our AR was over $100k a year ago and is now consistently under 5k.”
Owner & Chiropractor
I’ve received numerous compliments from my patients about their times interacting with our VA and the quick, efficient help that she has provided them while I’ve otherwise been busy seeing other patients.”
Founder | Medical Director
From the moment we brought on a virtual assistant, Nicole, everything changed for the better. In her first 90 days alone, she uncovered over $8000 in unsubmitted claims that we had missed, which was a huge win for our bottom line.”
Owner | Clinical Director
Mountain Mover has provided me with the absolute best Virtual Assistant. The support I receive is not only professional but also reliable and consistent, which has made such a positive difference in my day-to-day operations”
Executive Director
Their customer service is exceptional, and the onboarding process was seamless from start to finish. They matched me with a highly compatible candidate, Jen, who has added tremendous value to my organization.”
Founder and CEO | Therapist
Honestly, I wish I had found MMM sooner…. Having a VA has given hours of personal time back to myself and my family. I have someone now to prep all charts, scribe documentation, place all orders electronically, and drop the claim. Financially, it is a no-brainer, as we are seeing the benefits of the added efficiency immediately.”
Owner | Foot & Ankle Surgeon
What sets them [My Mountain Mover’s VAs] apart is their attention to detail and proactive communication. They’ve reduced no-shows significantly and improved our patient communication flow. This service isn’t just a convenience; it’s a critical component of our practice’s success.”
Back Office Operations Specialist
Get a glimpse of the people, events, and experiences behind My Mountain Mover. From industry conferences to team celebrations, here's what we've been up to.
Lunch & Learn in Irvine, CA
Good food, meaningful conversations, and fresh perspectives on AI in healthcare. We brought clients and industry professionals together for an insightful discussion with guest speaker Jeffrey Daigrenpont.
Connecting with Dental Professionals at the 2026 Midwest Dental Conference
We joined dental professionals from across the country to exchange ideas, make new connections, and explore what's next for dental practices.
Celebrating 1,000+ VAs at Our Annual Mover Summit
Bringing together over 1,000 medical virtual assistants for a day dedicated to celebrating achievements, strengthening friendships, and making memories beyond the workplace.
Giving Back Through the Greater Heights Foundation
Through My Mountain Mover's charitable initiative, the Greater Heights Foundation, we extend our impact beyond virtual assistance by giving back to communities across the Philippines.
Meetings to Margaritas at the San Antonio River Walk
We traded meeting rooms for margaritas and brought healthcare professionals together for an evening of networking, laughter, and conversations along the San Antonio River Walk.
Joining the Healthcare Community at the MGMA Annual Conference
From conversations at our booth to meeting practice leaders, we're always excited to exchange insights and strengthen our ties with the healthcare community.
Our CEO on the Hey Docs! Podcast
Our CEO, Amanda Ketcham, took the mic on Hey Docs! to share her perspective on healthcare staffing and the growing role of Virtual Medical Assistants.
We make it easier to find, hire, and work with qualified healthcare virtual assistants, with everything designed to make the experience smoother for your practice.
Access thousands of qualified virtual healthcare assistants across a wide range of specialties.
Multiple AI-matched, human-vetted candidates within 48 hours.
Seamless onboarding, hands-on account management, continuous training, and built-in VA benefits.
HIPAA-trained VAs and SOC 2 security standards.
700+ five-star reviews from healthcare practices.
No hidden fees or long-term contracts.
