Virtual Medical Receptionist

A positive patient experience goes a long way toward contributing to the overall success of your medical practice. That’s why you should streamline your front desk operations to best serve your patients & better their overall experience. Hiring a virtual medical receptionist is the best first step you can take to make that happen.

What A Virtual Receptionist Can Do For Your Medical Practice

Virtual Medical Receptionist Answering Phone Calls
• A Perfect Match •

Instead of leaving messages with an answering service, your patients can connect with a real person. Having one person to answer patient calls consistently will give your patients a personal connection to your practice.

When it comes to appointments, a virtual receptionist can schedule and confirm appointments, cancel when necessary, send out reminders—and pretty much anything else you need help with when it comes to appointments. With these operations running smoothly, your entire practice will benefit from the work of your virtual medical receptionist.

The steps involved in insurance verification can prove tedious and time-consuming. A virtual receptionist, however, can handle these matters quickly and effectively, leaving you to focus on patient care without undue distractions.

Prescription refill procedures often pose quite a challenge, particularly for primary care practices. Fortunately, a virtual medical receptionist can streamline the steps involved and handle them on your behalf, ensuring the patients get refills if and when needed.

So much of what keeps an office running happens behind the scenes. Thanks to digitalization, tedious activities including collecting information, keeping records, managing paperwork, and many other clerical tasks, can all be handled off-site by your virtual medical receptionist.

Find Top Talent

HIPAACompliance

To protect patient security and privacy, every MMM virtual assistant is required to complete HIPAA compliance training. To go the extra mile for your security, we have a team of HIPAA compliance officers who provide quarterly HIPAA refresher courses, systems checks and monthly tips & tricks.
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Only The Best Virtual Medical Receptionists.

Only the top 2% of applicants make the cut to become an MMM virtual medical receptionist – following our rigorous testing and vetting process.

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Pre-Trained.
Highly Skilled.

Each of our virtual medical receptionists has relevant experience in the healthcare industry, and has been trained and tested to provide the skills and services you require.

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Customize Your Medical Receptionist Job Role.

Our placements team works with you to target-source the perfect candidate by identifying the combination of skills required for your virtual receptionist.

• Highly Qualified •
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100% Dedicated Virtual Medical Receptionist

Work with the same virtual medical receptionist each day to ensure an efficient and consistent working relationship.

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hire a virtual medical receptionist
• Consistent •

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Support | Unparalleled Service For Your Healthcare Practice

My Virtual Assistant Logo Success Manager

To ensure your success, we assign a dedicated manager to assist you during the on-boarding process and throughout your VA relationship.

My Virtual Assistant Logo Technical Support

We’ve got your back when it comes to your IT setup with your healthcare VA. From phone systems to EMR integration to remote access, just let us know how we can help.

My Virtual Assistant Logo Privacy Assurance

The security of your practice is our top priority, as seen through our signed BAA, rigorous VA security standards, and regular VA systems checks.

• Unparalleled Service •

Here’s How It Works

How to hire a virtual assistant
Learn More About The Process

Benefits of Hiring a Virtual Medical Receptionist

A virtual medical receptionist is a cost-effective way to help ease the burden on your staff while maintaining high customer service for your patients.

A virtual receptionist provides excellent customer care while conducting daily operational tasks such as taking incoming calls, scheduling appointments, verifying medical insurance, planning referrals, handling prescription refills, and more. Having a virtual receptionist on your team allows you to enjoy remarkable benefits like reduced employee turnover and better patient satisfaction scores.

Hiring someone in-house is a time-consuming and expensive process. Finding an exceptional receptionist can be difficult, and you must still train them in best practices.

On the other hand, a virtual medical receptionist comes trained with a working knowledge of the medical specialty. They also lower payroll costs and increase productivity. Over the long haul, you will also save money on equipment and office space, as you will not need to provide them for your virtual receptionist.

In any medical office, daily administrative responsibilities can feel like a burden. Though these tasks are essential, they do not feel like a good use of a trained physician’s dedicated time and attention. By hiring a virtual assistant to take over these matters, you are free to get back to what you care about most—serving your patients.

When patients call the office, they want to speak to a live person who can help them. They often feel frustrated leaving messages or speaking with an answering service that doesn’t have the answers.

However, there is no need to use an automated system or answering service when you have a dedicated virtual receptionist. All our virtual receptionists are comfortable in the medical field and specifically trained to understand your practice and deliver outstanding customer service — keeping your patients well-informed and satisfied.

Hire a Virtual Medical Assistant

Virtual Medical Receptionist

What A Virtual Receptionist Can Do For Your Medical Practice

Instead of leaving messages with an answering service, your patients can connect with a real person. Having one person to answer patient calls consistently will give your patients a personal connection to your practice.

When it comes to appointments, a virtual receptionist can schedule and confirm appointments, cancel when necessary, send out reminders—and pretty much anything else you need help with when it comes to appointments. With these operations running smoothly, your entire practice will benefit from the work of your virtual medical receptionist.

The steps involved in insurance verification can prove tedious and time-consuming. A virtual receptionist, however, can handle these matters quickly and effectively, leaving you to focus on patient care without undue distractions.

Prescription refill procedures often pose quite a challenge, particularly for primary care practices. Fortunately, a virtual medical receptionist can streamline the steps involved and handle them on your behalf, ensuring the patients get refills if and when needed.

So much of what keeps an office running happens behind the scenes. Thanks to digitalization, tedious activities including collecting information, keeping records, managing paperwork, and many other clerical tasks, can all be handled off-site by your virtual medical receptionist.

A positive patient experience goes a long way toward contributing to the overall success of your medical practice. That’s why you should streamline your front desk operations to best serve your patients & better their overall experience. Hiring a virtual medical receptionist is the best first step you can take to make that happen.

Only The Best

Only the top 2% of all applicants make the cut to become an MMM virtual medical receptionist— following our rigorous testing, vetting and training process.

Hire Pre-Trained,
HIPAA Compliant
Virtual Assistants

Every one of our medical receptionists has relevant experience in the healthcare industry, has completed our in-house training, and is HIPAA compliant.

Customize Your
Receptionist Job Role

Our placements team works with your medical practice to target-source the perfect candidate, identifying the specific combination of skills and training required for your virtual receptionist position­—so you always get a perfect match.

My Virtual Assistant Logo

Premium Service
& Support

hire a virtual medical receptionist
• Unparalleled Service •
My Virtual Medical Support Icon Success Manager

To assist you during the on-boarding process and throughout your VA relationship.


My Virtual Medical Support Icon Technical Support

IT setup and communication — From phone systems to EMR integration to remote access.


My Virtual Medical Support Icon Privacy Assurance

Signed BAA. Rigorous VA security standards, and regular VA systems checks.

Here’s How It Works

virtual assistant hiring process
Learn More About The Process

Benefits of Hiring a Virtual Medical Receptionist

A virtual medical receptionist is a cost-effective way to help ease the burden on your staff while maintaining high customer service for your patients.

A virtual receptionist provides excellent customer care while conducting daily operational tasks such as taking incoming calls, scheduling appointments, verifying medical insurance, planning referrals, handling prescription refills, and more. Having a virtual receptionist on your team allows you to enjoy remarkable benefits like reduced employee turnover and better patient satisfaction scores.

Hiring someone in-house is a time-consuming and expensive process. Finding an exceptional receptionist can be difficult, and you must still train them in best practices.

On the other hand, a virtual medical receptionist comes trained with a working knowledge of the medical specialty. They also lower payroll costs and increase productivity. Over the long haul, you will also save money on equipment and office space, as you will not need to provide them for your virtual receptionist.

In any medical office, daily administrative responsibilities can feel like a burden. Though these tasks are essential, they do not feel like a good use of a trained physician’s dedicated time and attention. By hiring a virtual assistant to take over these matters, you are free to get back to what you care about most—serving your patients.

When patients call the office, they want to speak to a live person who can help them. They often feel frustrated leaving messages or speaking with an answering service that doesn’t have the answers.

However, there is no need to use an automated system or answering service when you have a dedicated virtual receptionist. All our virtual receptionists are comfortable in the medical field and specifically trained to understand your practice and deliver outstanding customer service — keeping your patients well-informed and satisfied.

Find My Virtual Assistant Logo Virtual Medical Receptionist

Find MY Virtual Medical Receptionist

Let our remote virtual assistants help you achieve more.