Hire a Virtual Telehealth Specialist
Our telehealth virtual assistants integrate so seamlessly into your daily telemedicine workflow that patients will think they’re speaking to someone right in your office, and so will you. They provide the highest level of customer care while setting up and managing appointments, providing virtual patient intakes, answering incoming calls, and more.
Hire a Virtual Telehealth Specialist
Our telehealth virtual assistants integrate so seamlessly into your daily telemedicine workflow that patients will think they’re speaking to someone right in your office, and so will you. They provide the highest level of customer care while setting up and managing appointments, providing virtual patient intakes, answering incoming calls, and more.
What A Virtual Telehealth Specialist Can Do For Your Medical Practice
As an extension of your practice, your telehealth assistant provides engagement, screening, telehealth education, & problem resolution. They will also greet and register patients by obtaining & verifying patient information such as name, demographic data, insurance coverage, etc., according to established procedures.
More tasks that your telehealth assistant can take over include preparing patients for a telehealth visit and giving them instructions & expectations based on the visit type and reason for the visit. They can also perform virtual intake with patients and obtain pertinent medical history for use by the healthcare provider.
With an eye for details, your telehealth assistant will alert the provider of any social-emotional concerns assessed during intake & screenings. They will also take over admin tasks such as answering telephone calls, determining the nature of calls, documenting & relaying messages, & responding to routine inquiries following established procedures.
Your telehealth assistant is here to help when it comes to notifying patients with typical lab values as instructed by the healthcare provider and, tracking healthcare data & monitoring patients’ status using an RPM monitor.
Only The Best Virtual Telehealth Assistants.
Only the top 2% of applicants make the cut to become an MMM virtual assistant – following our rigorous testing and vetting process.
Pre-Trained.Highly Skilled.
Each of our virtual medical assistants has relevant experience in the healthcare industry, and has been trained and tested to provide the skills and services you require.
Customize Your Telehealth Assistant Job Role.
Our placements team works with you to target-source the perfect candidate by identifying the combination of skills required for your virtual telehealth assistant.
100% DedicatedVirtual Telehealth Specialist
Work with the same telehealth assistant each day to ensure an efficient and consistent working relationship.
Complete Support For Your Virtual Assistant
Dedicated Account Managers
Every MMM VA comes with an account manager who monitors their performance on your behalf, guides them in providing you excellent service, and tailors effective solutions for your unique needs.
In-House IT Support Team
From seamless EMR integration to regular systems check, our In-House IT Experts ensure your VA has the tools necessary to fulfill their job role and exceed your expectations.
VA Retention
With our team committed to fostering a positive culture and actively engaging our VAs, we promote VA retention and ensure your practice has long-term virtual team members.
What A Virtual Telehealth Assistant Can Do For Your Medical Practice
As an extension of your practice, your telehealth assistant provides engagement, screening, telehealth education, & problem resolution. They will also greet and register patients by obtaining & verifying patient information such as name, demographic data, insurance coverage, etc., according to established procedures.
More tasks that your telehealth assistant can take over include preparing patients for a telehealth visit and giving them instructions & expectations based on the visit type and reason for the visit. They can also perform virtual intake with patients and obtain pertinent medical history for use by the healthcare provider.
With an eye for details, your telehealth assistant will alert the provider of any social-emotional concerns assessed during intake & screenings. They will also take over admin tasks such as answering telephone calls, determining the nature of calls, documenting & relaying messages, & responding to routine inquiries following established procedures.
Your telehealth assistant is here to help when it comes to notifying patients with typical lab values as instructed by the healthcare provider and, tracking healthcare data & monitoring patients’ status using an RPM monitor.
Our telehealth virtual assistants integrate so seamlessly into your daily telemedicine workflow that patients will think they’re speaking to someone right in your office, and so will you. They provide the highest level of customer care while setting up and managing appointments, providing virtual patient intakes, answering incoming calls, and more.
Only The Best
Only the top 2% of all applicants make the cut to become an MMM virtual telehealth assistant— following our rigorous testing, vetting and training process.
Hire Pre-Trained,HIPAA-CompliantVirtual Assistants
Every one of our telehealth assistants has relevant experience in the healthcare industry, has completed our in-house training, and is HIPAA-compliant.
Customize YourTelehealth AssistantJob Role
Our placements team works with your medical practice to target-source the perfect candidate, identifying the specific combination of skills and training required for your virtual telehealth assistant position—so you always get a perfect match.
Complete Customer Care and Support
A dedicated account manager guides you through the onboarding process with your virtual medical assistant and throughout the VA relationship to ensure success. And when it comes to your IT setup and communication with your virtual assistant, our IT team is always ready to help.
Benefits of Hiring a Virtual Telehealth Assistant
Our virtual telehealth assistants are eager to be of value in your practice and are used to the fast-paced workflow that the role entails. Your virtual assistant will confirm your schedule for the day, conduct virtual intakes, and ensure all PHI is uploaded in your EMR before your appointments, answer incoming calls, follow up on your reimbursements & more.
Throughout the day, your virtual telehealth assistant will make sure everything is as streamlined as possible, allowing an increase in appointments, a more relational approach with your patients, and a cost-efficient solution for your practice.
Hiring someone in-house is a time-consuming and expensive process. Finding an exceptional telehealth assistant can be difficult, and you must still train them in best practices.
On the other hand, a virtual telehealth assistant comes trained with a working knowledge of your medical sector, lowers payroll costs, and increases productivity. Over the long haul, you will save money on equipment and office space, as you will not need to provide them for your virtual telehealth assistant.
In any medical office, daily administrative responsibilities can feel like a burden. Though these tasks are essential, they do not feel like a good use of a trained physician’s dedicated time and attention. By hiring a virtual assistant to take over these matters, you are free to get back to what you care about most—serving your patients.
Virtual Medical Assistant