Telehealth Specialist

Our telehealth virtual assistants integrate so seamlessly into your daily telemedicine workflow that patients will think they’re speaking to someone right in your office, and so will you. They provide the highest level of customer care while setting up and managing appointments, providing virtual patient intakes, answering incoming calls, and more.

What A Virtual Telehealth Specialist Can Do For Your Medical Practice

Telehealth Virtual Assistant
• A Perfect Match •

As an extension of your practice, your telehealth assistant provides engagement, screening, telehealth education, & problem resolution. They will also greet and register patients by obtaining & verifying patient information such as name, demographic data, insurance coverage, etc., according to established procedures.

More tasks that your telehealth assistant can take over include preparing patients for a telehealth visit and giving them instructions & expectations based on the visit type and reason for the visit. They can also perform virtual intake with patients and obtain pertinent medical history for use by the healthcare provider.

With an eye for details, your telehealth assistant will alert the provider of any social-emotional concerns assessed during intake & screenings. They will also take over admin tasks such as answering telephone calls, determining the nature of calls, documenting & relaying messages, & responding to routine inquiries following established procedures.

Your telehealth assistant is here to help when it comes to notifying patients with typical lab values as instructed by the healthcare provider and, tracking healthcare data & monitoring patients’ status using an RPM monitor.

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HIPAACompliance

To protect patient security and privacy, every MMM virtual assistant is required to complete HIPAA compliance training. To go the extra mile for your security, we have a team of HIPAA compliance officers who provide quarterly HIPAA refresher courses, systems checks and monthly tips & tricks.
Check Mark

Only The Best Virtual Telehealth Assistants.

Only the top 2% of applicants make the cut to become an MMM virtual assistant – following our rigorous testing and vetting process.

Check Mark

Pre-Trained.Highly Skilled.

Each of our virtual medical assistants has relevant experience in the healthcare industry, and has been trained and tested to provide the skills and services you require.

Check Mark

Customize Your Telehealth Assistant Job Role.

Our placements team works with you to target-source the perfect candidate by identifying the combination of skills required for your virtual telehealth assistant.

• Highly Qualified •
Check Mark

100% Dedicated Virtual Telehealth Specialist

Work with the same telehealth assistant each day to ensure an efficient and consistent working relationship.

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telehealth telemedicine virtual assistant
• Consistent •

MY Virtual Assistant

Support | Unparalleled Service For Your Healthcare Practice

My Virtual Medical Support Icon Success Manager

To ensure your success, we assign a dedicated manager to assist you during the on-boarding process and throughout your VA relationship.

My Virtual Medical Support Icon Technical Support

We’ve got your back when it comes to your IT setup with your healthcare VA. From phone systems to EMR integration to remote access, just let us know how we can help.

My Virtual Medical Support Icon Privacy Assurance

The security of your practice is our top priority, as seen through our signed BAA, rigorous VA security standards, and regular VA systems checks.

• Unparalleled Service •

Here’s How It Works

How To Hire My Mountain Mover virtual assistants
Learn More About The Process

Benefits of Hiring a Virtual Telehealth Assistant

Our virtual telehealth assistants are eager to be of value in your practice and are used to the fast-paced workflow that the role entails. Your virtual assistant will confirm your schedule for the day, conduct virtual intakes and ensure all PHI is uploaded in your EMR before your appointments, answer incoming calls, follow up on your reimbursements & more.

Throughout the day, your virtual telehealth assistant will make sure everything is as streamlined as possible, being proficient in many tasks: allowing an increase in appointments, a more relational approach with your patients, and a cost-efficient solution for your practice.

Hiring someone in-house is a time-consuming and expensive process. Finding an exceptional telehealth assistant can be difficult, and you must still train them in best practices.

On the other hand, a virtual telehealth assistant comes trained with a working knowledge of your medical sector, lowers payroll costs, and increases productivity. Over the long haul, you will save money on equipment and office space, as you will not need to provide them for your virtual telehealth assistant.

In any medical office, daily administrative responsibilities can feel like a burden. Though these tasks are essential, they do not feel like a good use of a trained physician’s dedicated time and attention. By hiring a virtual assistant to take over these matters, you are free to get back to what you care about most—serving your patients.

Hire a Virtual Medical Assistant

Telehealth Virtual Assistant

What A Virtual Telehealth Assistant Can Do For Your Medical Practice

As an extension of your practice, your telehealth assistant provides engagement, screening, telehealth education, & problem resolution. They will also greet and register patients by obtaining & verifying patient information such as name, demographic data, insurance coverage, etc., according to established procedures.

More tasks that your telehealth assistant can take over include preparing patients for a telehealth visit and giving them instructions & expectations based on the visit type and reason for the visit. They can also perform virtual intake with patients and obtain pertinent medical history for use by the healthcare provider.

With an eye for details, your telehealth assistant will alert the provider of any social-emotional concerns assessed during intake & screenings. They will also take over admin tasks such as answering telephone calls, determining the nature of calls, documenting & relaying messages, & responding to routine inquiries following established procedures.

Your telehealth assistant is here to help when it comes to notifying patients with typical lab values as instructed by the healthcare provider and, tracking healthcare data & monitoring patients’ status using an RPM monitor.

Our telehealth virtual assistants integrate so seamlessly into your daily telemedicine workflow that patients will think they’re speaking to someone right in your office, and so will you. They provide the highest level of customer care while setting up and managing appointments, providing virtual patient intakes, answering incoming calls, and more.

Only The Best

Only the top 2% of all applicants make the cut to become an MMM virtual telehealth assistant— following our rigorous testing, vetting and training process.

Hire Pre-Trained,HIPAA CompliantVirtual Assistants

Every one of our telehealth assistants has relevant experience in the healthcare industry, has completed our in-house training, and is HIPAA compliant.

Customize YourTelehealth AssistantJob Role

Our placements team works with your medical practice to target-source the perfect candidate, identifying the specific combination of skills and training required for your virtual telehealth assistant position­—so you always get a perfect match.

Hire MY Mountain Mover virtual Assistants

Premium Service& Support

telehealth telemedicine virtual assistant
• Unparalleled Service •
My Virtual Medical Support Icon Success Manager

To assist you during the on-boarding process and throughout your VA relationship.


My Virtual Medical Support Icon Technical Support

IT setup and communication — From phone systems to EMR integration to remote access.


My Virtual Medical Support Icon Privacy Assurance

Signed BAA. Rigorous VA security standards, and regular VA systems checks.

Here’s How It Works

virtual assistant hiring process
Learn More About The Process

Benefits of Hiring a Virtual Telehealth Assistant

Our virtual telehealth assistants are eager to be of value in your practice and are used to the fast-paced workflow that the role entails. Your virtual assistant will confirm your schedule for the day, conduct virtual intakes and ensure all PHI is uploaded in your EMR before your appointments, answer incoming calls, follow up on your reimbursements & more.

Throughout the day, your virtual telehealth assistant will make sure everything is as streamlined as possible, being proficient in many tasks: allowing an increase in appointments, a more relational approach with your patients, and a cost-efficient solution for your practice.

Hiring someone in-house is a time-consuming and expensive process. Finding an exceptional telehealth assistant can be difficult, and you must still train them in best practices.

On the other hand, a virtual telehealth assistant comes trained with a working knowledge of your medical sector, lowers payroll costs, and increases productivity. Over the long haul, you will save money on equipment and office space, as you will not need to provide them for your virtual telehealth assistant.

In any medical office, daily administrative responsibilities can feel like a burden. Though these tasks are essential, they do not feel like a good use of a trained physician’s dedicated time and attention. By hiring a virtual assistant to take over these matters, you are free to get back to what you care about most—serving your patients.

Find My Virtual Medical Support Icon Virtual Telehealth Assistant

Find MY Virtual Telehealth Assistant

Let our remote virtual assistants help you achieve more.