Privacy Policy

Effective Date: 10/29/25

My Mountain Mover (“Company,” “we,” “our,” or “us”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your personal information when you visit our website, use our services, or interact with us in any way.

By using our website or services, you agree to the terms of this Privacy Policy. If you do not agree, please discontinue use immediately.

1. Overview

My Mountain Mover provides HIPAA-compliant remote staffing and virtual assistant services for healthcare organizations, clinics, and practices. We also offer educational resources and digital tools through our website.

This Privacy Policy applies to:

Visitors browsing our website and Resource Hub.
Clients and prospective clients engaging with our staffing services.
Users submitting forms, scheduling consultations, or subscribing to updates.

2. Information We Collect

We collect information in the following ways:
a. Information You Provide

Contact details such as name, email, phone number, and organization.
Form submissions including inquiries, applications, or scheduling requests.
Billing or payment details, when applicable.
Communications through email, chat, or other contact channels.

b. Information Collected Automatically

Device and browser data such as IP address, operating system, and browser type.
Website usage data such as pages visited, time on site, and referring links.
Cookies and tracking technologies used for analytics and advertising (see Section 7).

c. Information from Third Parties
We may receive limited data from:

Marketing platforms (e.g., Google Ads, LinkedIn).
Analytics tools (e.g., Google Analytics, Hotjar).
CRM or lead systems (e.g., Salesforce, JotForm integrations).

3. How We Use Your Information

We use the collected information to:

Provide and improve our virtual staffing and support services.
Respond to inquiries, requests, or applications.
Personalize user experience and website content.
Analyze site performance and marketing effectiveness.
Maintain compliance with applicable laws, including HIPAA and data protection regulations.

For healthcare clients, all Protected Health Information (PHI) handled under service agreements is subject to HIPAA rules and our Business Associate Agreements (BAAs).

4. Sharing and Disclosure

We do not sell or rent personal data. We may share information only when necessary to:

Deliver services via trusted partners or platforms (e.g., hosting providers, CRM systems).
Comply with legal obligations or protect rights, property, or safety.
Facilitate business operations under confidentiality agreements.

If you are a healthcare client, any PHI shared with us is protected under HIPAA-compliant safeguards and never disclosed without authorization.

5. Data Security

We maintain administrative, technical, and physical safeguards to protect your personal information from unauthorized access, disclosure, alteration, or destruction.

These include:

Encrypted data transmission (SSL/HTTPS).
Secure access controls for employees and systems.
Regular monitoring of network and platform security.
HIPAA-compliant handling of healthcare-related information.

While we use industry-standard measures, no system is entirely immune from risk. You acknowledge that transmission of information over the internet carries some inherent risks.

6. Data Retention

We retain personal information only as long as necessary to fulfill the purposes outlined in this policy or as required by law.

Client data related to active service agreements is stored securely and deleted or anonymized upon termination or expiration of the engagement.

7. Cookies and Tracking Technologies

Our website uses cookies, pixels, and similar technologies to enhance functionality, measure site performance, and support advertising efforts.

You can control cookie preferences through your browser settings. Disabling cookies may limit some functionality on our website.

We may use tools such as:

Google Analytics (for usage statistics)
Google Ads / Meta Ads (for remarketing)
Hotjar (for anonymous UX insights)
JotForm and CRM integrations (for lead capture and response tracking)

These third-party tools may collect anonymized or pseudonymized information to help improve performance and marketing relevance.

8. Your Privacy Rights

Depending on your jurisdiction, you may have rights to:

Access or request a copy of your personal information.
Correct or update inaccurate information.
Request deletion of your information, subject to legal obligations.
Opt out of marketing communications.

To exercise your rights, contact us using the information below. We will respond promptly in accordance with applicable laws.

9. Children’s Privacy

Our Services are intended for adults (18+). We do not knowingly collect or solicit personal information from children. If you believe a child has provided personal data to us, please contact us so we can remove it.

10. International Use

Our website is operated in the United States. If you access it from outside the U.S., you consent to the transfer, storage, and processing of your information in the U.S. according to this Policy.

11. Changes to This Policy

We may update this Privacy Policy from time to time. The updated version will be posted on this page with a new effective date. Continued use of our website or services after updates are posted constitutes acceptance of the revised Policy.

12. Contact Information

For privacy inquiries or data requests, contact:

My Mountain Mover 

Email: info@mymountainmover.com Website: https://env-mymountainmover-may26.kinsta.cloud