Virtual Dental Receptionist
Our virtual dental receptionists integrate so seamlessly into your daily workflow that patients will think they’re speaking to someone right in your office. They provide the highest level of customer care while taking incoming calls, setting up and managing appointments, verifying dental insurance, planning referrals, handling prescription refills, and more.
What A Virtual Receptionist Can Do For Your Dental Practice
Instead of leaving messages with an answering service, your patients can connect with a real person. Having one person to consistently answer patient calls will give your patients a personal connection to your dental practice.
When it comes to appointments, a virtual dental receptionist can schedule and confirm appointments, cancel where necessary, send out reminders—and do pretty much anything else you need help with when it comes to appointments. With these operations running smoothly, your entire practice will benefit from the work of your virtual dental receptionist.
The steps involved in insurance verification can prove tedious and time-consuming. A virtual dental receptionist, however, can handle these matters quickly and effectively, leaving you to focus on patient care without undue distractions.
Prescription refill procedures often pose quite a challenge, particularly for dental care practices. Fortunately, a virtual dental receptionist can streamline and handle the steps on your behalf, ensuring the patients get refills if and when needed.
So much of what keeps a dental office running happens behind the scenes. Thanks to digitization, tedious activities, including collecting information, maintaining records, managing paperwork, and many other clerical tasks, can all be handled off-site by your virtual dental receptionist.
To protect patient security and privacy, every MMM virtual assistant is required to complete HIPAA compliance training. To go the extra mile for your security, we have a team of HIPAA compliance officers who provide quarterly HIPAA refresher courses, systems checks and monthly tips & tricks.
Only The Best Virtual Dental Receptionists.
Only the top 2% of applicants make the cut to become an MMM virtual assistant – following our rigorous testing and vetting process.
Pre-Trained.
Highly Skilled.
Each of our virtual dental receptionists has relevant experience in the dental industry, and has been trained and tested to provide the skills and services you require.
Customize Your Dental Receptionist Job Role.
Our placements team works with you to target-source the perfect candidate by identifying the combination of skills required for your virtual receptionist.
100% Dedicated Virtual Receptionist
Work with the same virtual dental receptionist each day to ensure an efficient and consistent working relationship.
Support | Unparalleled Service For Your Dental Practice
Success Manager
To ensure your success, we assign a dedicated manager to assist you during the on-boarding process and throughout your VA relationship.
Technical Support
We’ve got your back regarding your IT setup with your dental VA. From phone systems to EMR integration to remote access, let us know how we can help.
Privacy Assurance
The security of your practice is our top priority, as seen through our signed BAA, rigorous VA security standards, and regular VA systems checks.
Benefits of Hiring a Virtual Dental Receptionist
Our virtual assistants are eager to be of use in your practice and are used to the fast-paced workflow that a dental receptionist role entails. A typical day might include a brief morning check-in followed by the opening of your office in which your virtual receptionist can be live on a screen/monitor to greet and check in patients. They’ll also take incoming calls, emails & faxes, communicate urgent requests to the dentists and staff, follow up on insurance verification & lab results, etc.
Throughout the day, your virtual dental receptionist will ensure your front desk is as streamlined as possible and proficiently completes many tasks. This system allows an increase in appointments, a more relational approach with your patients, and a cost-efficient solution for your practice.
Hiring someone in-house is a time-consuming and expensive process. Finding an exceptional receptionist can be difficult, and you must still train them in best practices.
On the other hand, a virtual dental receptionist comes trained with a working knowledge of the dental industry. They also lower payroll costs and increase productivity. Over the long haul, you will also save money on equipment and office space, as you will not need to provide them for your virtual receptionist.
In any medical office, daily administrative responsibilities can feel like a burden. Though these tasks are essential, they do not feel like a good use of a trained dentist’s dedicated time and attention. By hiring a virtual assistant to take over these matters, you are free to get back to what you care about most—serving your patients.
When patients call the office, they are looking to speak to a live person who can help them. They often feel frustrated leaving messages or speaking with an answering service that doesn’t have the answers.
However, there is no need to use an automated system or answering service when you have a dedicated virtual receptionist. All our virtual receptionists are comfortable in the dental field and specifically trained to understand your practice and deliver outstanding customer service — keeping your patients well-informed and satisfied.
Virtual Dental Receptionist
What A Virtual Receptionist Can Do For Your Dental Practice
Instead of leaving messages with an answering service, your patients can connect with a real person. Having one person to consistently answer patient calls will give your patients a personal connection to your practice.
When it comes to appointments, a virtual dental receptionist can schedule and confirm appointments, cancel where necessary, send out reminders—and do pretty much anything else you need help with when it comes to appointments. With these operations running smoothly, your entire practice will benefit from the work of your virtual dental receptionist.
The steps involved in insurance verification can prove tedious and time-consuming. A virtual dental receptionist, however, can handle these matters quickly and effectively, leaving you to focus on patient care without undue distractions.
Prescription refill procedures often pose quite a challenge, particularly for dental care practices. Fortunately, a virtual dental receptionist can streamline and handle the steps on your behalf, ensuring the patients get refills if and when needed.
So much of what keeps a dental office running happens behind the scenes. Thanks to digitization, tedious activities, including collecting information, maintaining records, managing paperwork, and many other clerical tasks, can all be handled off-site by your virtual dental receptionist.
Our virtual dental receptionists integrate so seamlessly into your daily workflow that patients will think they’re speaking to someone right in your office. They provide the highest level of customer care while taking incoming calls, setting up and managing appointments, verifying dental insurance, planning referrals, handling prescription refills, and more.
Only The Best
Only the top 2% of all applicants make the cut to become an MMM virtual dental receptionist— following our rigorous testing, vetting and training process.
Hire Pre-Trained,
HIPAA Compliant
Virtual Assistants
Every one of our dental receptionists has relevant experience in the healthcare industry, has completed our in-house training, and is HIPAA compliant.
Customize Your
Receptionist Job Role
Our placements team works with your dental practice to target-source the perfect candidate, identifying the specific combination of skills and training required for your virtual receptionist position—so you always get a perfect match.
Premium Service
& Support
Success Manager
To assist you during the on-boarding process and throughout your VA relationship.
Technical Support
IT setup and communication — From phone systems to EMR integration to remote access.
Privacy Assurance
Signed BAA. Rigorous VA security standards, and regular VA systems checks.
Benefits of Hiring a Virtual Dental Receptionist
Our virtual assistants are eager to be of use in your practice and are used to the fast-paced workflow that a dental receptionist role entails. A typical day might include a brief morning check-in followed by the opening of your office in which your virtual receptionist can be live on a screen/monitor to greet and check in patients. They’ll also take incoming calls, emails & faxes, communicate urgent requests to the dentists and staff, follow up on insurance verification & lab results, etc.
Throughout the day, your virtual dental receptionist will ensure your front desk is as streamlined as possible and proficiently completes many tasks. This system allows an increase in appointments, a more relational approach with your patients, and a cost-efficient solution for your practice.
Hiring someone in-house is a time-consuming and expensive process. Finding an exceptional receptionist can be difficult, and you must still train them in best practices.
On the other hand, a virtual dental receptionist comes trained with a working knowledge of the dental industry. They also lower payroll costs and increase productivity. Over the long haul, you will also save money on equipment and office space, as you will not need to provide them for your virtual receptionist.
In any dental office, daily administrative responsibilities can feel like a burden. Though these tasks are essential, they do not feel like a good use of a trained dentist’s dedicated time and attention. By hiring a virtual assistant to take over these matters, you are free to get back to what you care about most—serving your patients.
When patients call the office, they are looking to speak to a live person who can help them. They often feel frustrated leaving messages or speaking with an answering service that doesn’t have the answers.
However, there is no need to use an automated system or answering service when you have a dedicated virtual receptionist. All our virtual receptionists are comfortable in the dental field and specifically trained to understand your practice and deliver outstanding customer service — keeping your patients well-informed and satisfied.