Virtual Medical AssistantsFor Healthcare Practices
Find the right virtual assistant for your medical practice
to save money, increase efficiency, and grow sustainably.
Virtual Medical AssistantsFor Healthcare Practices
Find the right virtual assistant for your medical practice to save money, increase efficiency, and grow sustainably.
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Discover How Our Virtual AssistantsSupport Your Medical Practice
With a virtual assistant, you can easily outsource a variety of tasks—such as answering calls, live scribing, and insurance verification—at a fraction of the cost while still maintaining high patient satisfaction. Explore our virtual medical assistant roles, or let us craft a custom solution just for you.
Discover How Our Virtual AssistantsSupport Your Medical Practice
With a virtual assistant, you can easily outsource a variety of tasks—such as answering calls, live scribing, and insurance verification—at a fraction of the cost while still maintaining high patient satisfaction. Explore our virtual medical assistant roles, or let us craft a custom solution just for you.
Industry Leading Medical Talent.
Only the top 2% of applicants make the cut to become an MMM virtual medical assistant – thanks to our rigorous testing and vetting process.
Pre-Trained. Highly Skilled.
All our medical virtual assistants go through rigorous training and testing to ensure they meet the high standards required in healthcare. As a result, you can trust that they have the skills needed to provide top-notch services while also ensuring they are fully HIPAA-compliant.
Customized Medical Staffing Solutions.
Our placements team works with your medical practice to target-source the perfect remote candidates by identifying the combination of skills required for the virtual assistant position.
Complete Customer Care
A dedicated manager guides you through the onboarding process with your virtual medical assistant and throughout the VA relationship to ensure success. And when it comes to your IT setup and communication with your virtual assistant, our IT team is always ready to help.
Virtual Medical Assistants for Doctors
Hire a Virtual Medical Assistant
Discover How Our Virtual Assistants Can Help Your Medical Practice
Outsource a diverse range of tasks remotely—for a fraction of the cost while keeping your patient satisfaction high. Explore our virtual medical assistant positions, or collaborate with us to customize one for you.
The Leader in Quality and Customer Care
With the highest customer retention rates in the medical industry, and more 5-star reviews than any other virtual assistant provider, you’re assured the best talent supported by our unparalleled customer service.
The Pinnacle ofVirtual Medical Talent
To protect patient security and privacy, every MMM virtual assistant is required to complete HIPAA compliance training.
All our medical virtual assistants go through rigorous training and testing to ensure they meet the high standards required in healthcare. You can trust that they have the skills needed to provide top-notch services.
Only the top 2% of applicants make the cut to become an MMM virtual medical assistant – following our rigorous testing and vetting process.
Our placements team works with your medical practice to target-source the perfect remote candidates by identifying the combination of skills required for the virtual position.
Complete Customer Care and Support
A dedicated account manager guides you through the onboarding process with your virtual medical assistant and throughout the VA relationship to ensure success. And when it comes to your IT setup and communication with your virtual assistant, our IT team is always ready to help.
Hear From a Real Doctor
Hear From a Real Doctor
“Now that I have my virtual assistant, they’ve allowed me to spend more time, and focus 100% on my patients… I know my virtual assistant has been worth the investment…I would do it one thousand times over.”
Dr. Sera Ramadan,
Founding physician of Los Angeles Primary Care
Hiring a Virtual Medical Assistant
Running a medical office can be challenging. You’re constantly on the move, and you need to be able to adapt to your patient’s needs. And keeping up with all the work that goes into running your practice can be a real struggle! That’s why hiring virtual medical assistants is such a great solution. It saves time and money: you don’t have to create more space in your office for new employees, and we handle all of their benefits.
My Mountain Mover provides a dedicated support team for clients who have hired virtual medical assistants. We’ll ensure that your new assistant gets off on the right foot by showing them how they can help you run your practice more smoothly so that you can focus on what matters most: providing excellent care for your patients.
Benefits of a Virtual Assistant
As a physician, your time is best spent caring for patients—not managing administrative burdens. That’s why a virtual medical assistant is a cost-effective way to ease the workload on your staff while maintaining high-quality service for your patients.
Not only that, but virtual medical assistants provide exceptional customer care while handling essential daily tasks such as answering calls, live scribing, insurance verification, planning referrals, managing prescription refills, and more. With this support in place, you can enjoy significant benefits like reduced employee turnover and improved patient satisfaction scores.
Hiring an in-house employee is a time-consuming and costly process. First, finding an exceptional medical professional can be challenging, and even then, they require training in best practices.
A virtual medical assistant, however, comes trained with a working knowledge of your medical specialty. As a result, they help lower payroll costs and boost productivity. Over time, you’ll also save money on equipment and office space, as virtual assistants work remotely without the need for additional resources.
In a busy medical office, administrative tasks can take up valuable time that could be better spent on patient care. Although these responsibilities are necessary, they aren’t the best use of a physician’s expertise and attention. By delegating these tasks to a virtual assistant, you can focus on what truly matters—providing the highest level of care to your patients.
When patients call your office, they expect to speak with a knowledgeable, live person who can assist them. Unfortunately, frustration grows when they’re forced to leave messages or navigate an automated answering system that doesn’t address their needs.
Fortunately, with a dedicated virtual assistant, there’s no need for impersonal automated systems or generic answering services. Instead, our VAs are trained in the medical field and specifically equipped to understand your practice, so that your patients receive professional, timely, and compassionate support—keeping them well-informed and satisfied.
Benefits of a Virtual Assistant
Hand Off Routine Tasks
As a physician, your time is best spent caring for patients—not managing administrative burdens. That’s why a virtual medical assistant is a cost-effective way to ease the workload on your staff while maintaining high-quality service for your patients.
Not only that, but virtual medical assistants provide exceptional customer care while handling essential daily tasks such as answering calls, live scribing, insurance verification, planning referrals, managing prescription refills, and more. With this support in place, you can enjoy significant benefits like reduced employee turnover and improved patient satisfaction scores.
Lower Employment Costs
Hiring an in-house employee is a time-consuming and costly process. First, finding an exceptional medical professional can be challenging, and even then, they require training in best practices.
A virtual medical assistant, however, comes trained with a working knowledge of your medical specialty. As a result, they help lower payroll costs and boost productivity. Over time, you’ll also save money on equipment and office space, as virtual assistants work remotely without the need for additional resources.
Better Patient Care for Physicians
In a busy medical office, administrative tasks can take up valuable time that could be better spent on patient care. Although these responsibilities are necessary, they aren’t the best use of a physician’s expertise and attention. By delegating these tasks to a virtual assistant, you can focus on what truly matters—providing the highest level of care to your patients.
Improve Communication and Patient Satisfaction
When patients call your office, they expect to speak with a knowledgeable, live person who can assist them. Unfortunately, frustration grows when they’re forced to leave messages or navigate an automated answering system that doesn’t address their needs.
Fortunately, with a dedicated virtual assistant, there’s no need for impersonal automated systems or generic answering services. Instead, our VAs are trained in the medical field and specifically equipped to understand your practice, so that your patients receive professional, timely, and compassionate support—keeping them well-informed and satisfied.
Here's How The VA Hiring Process Works
Let Us Know Your Staffing Needs
Let us know the role you need to fill, the tasks that need to be completed, and any special preferences.
Personally interview qualified talent
You’ll connect with top candidates who align with your needs. Pick the perfect fit for your practice.
Meet your dedicated support team
A dedicated manager assists you throughout the onboarding process and the VA relationship.
Begin working with your VA
Upon placement, you’ll quickly be handing off tasks and enjoying the benefits of your new virtual assistant.
Our Medical Virtual Assistant Services:
Virtual Receptionist
Our virtual medical receptionists work remotely, answering patient phone calls, scheduling appointments, ensuring appointments are kept and medical orders are filled and processed.
Provider Administrative Support
Our medical administrative VAs provide your practice with the highest level of professionalism while handling many tasks, such as managing medical records, billing, verifying insurance, ordering supplies, and more.
Medical Biller
Our medical billing specialists take on tasks such as verifying patient insurance, answering patient inquiries, updating medical billing software, setting up patient payment plans, and more.
Medical Coder
Hand off managing, assigning, and sequencing medical codes to a certified coding specialist. MMM Coders can analyze medical records, perform chart audits, assign codes, and more.
RPM Assistants
Our remote patient monitoring (RPM) assistants communicate with patients, review all vital signs, and update staff on patient progress, ensuring patient RPM usage and keeping the EHR up to date.
Telehealth Assistant
Our Telehealth VAs provide the highest level of customer care while setting up and managing appointments, providing virtual patient intakes, answering incoming calls, and more.
Virtual Medical Scribe
By working virtually alongside physicians during patient exams, our virtual scribes watch, listen, and provide real-time documentation of the visit into your specific EMR software.
Tele-Triage Assistant
Our virtual telephone triage assistants provide the highest level of care while monitoring triage calls, communicating with patients and staff, ensuring the accuracy of patient records, and more.
Virtual Medical Assistant