Virtual Medical Assistantsfor Your Healthcare Practice
Find the right virtual assistant for your medical practiceto save money, increase efficiency, and grow sustainably.
Virtual Medical Assistant | Remote Medical Assistant
How Our Virtual Assistants Can Help Your Medical Practice
Outsource a wide variety of tasks ranging from answering calls to live scribing to insurance verification for a fraction of the cost while keeping your patient satisfaction high. Explore our job roles below. Don’t see what you need? Let us know and we will collaborate to customize a job role for you.
Industry LeadingMedical Talent.
Only the top 2% of applicants make the cut to become an MMM virtual medical assistant – following our rigorous testing and vetting process.
Pre-Trained.Highly Skilled.
Each of our medical virtual assistants has relevant experience in the healthcare industry, and has been trained and tested to provide the skills and services you require.
Customized Medical Job Roles.
Our placements team works with your medical practice to target-source the perfect candidate by identifying the combination of skills required for the virtual position.
HIPAA Compliance
To protect patient security and privacy, every MMM virtual assistant is required to complete HIPAA compliance training. To go the extra mile for your security, we have a team of HIPAA compliance officers who provide quarterly HIPAA refresher courses, systems checks, monthly tips & tricks, and more.
Complete Customer Care
A dedicated manager guides you through the onboarding process with your virtual medical assistant and throughout the VA relationship to ensure success. And when it comes to your IT setup and communication with your virtual assistant, our IT team is always ready to help.
Customer Experiences
“Now that I have my virtual assistant they’ve allowed me to spend more time, and focus 100% on my patents… I know my virtual assistant has been worth the investment…I would do it one thousands times over.”
Dr. Sera Ramadan,
Founding physician of Los Angeles Primary Care
Hiring a Virtual Medical Assistant
Running a medical office can be challenging. You’re constantly on the move, and you need to be able to adapt to your patient’s needs. And keeping up with all the work that goes into running your practice can be a real struggle! That’s why hiring virtual medical assistants is such a great solution. It saves time and money: you don’t have to create more space in your office for new employees, and we handle all of their benefits.
My Mountain Mover provides a dedicated support team for clients who have hired virtual medical assistants. We’ll ensure that your new assistant gets off on the right foot by showing them how they can help you run your practice more smoothly so that you can focus on what matters most: providing excellent care for your patients.
Benefits of Hiring a Virtual Assistant
Hand Off Routine Tasks
A virtual medical assistant is a cost-effective way to help ease the burden on your staff while maintaining high customer service for your patients.
Virtual medical assistants provide excellent customer care while conducting daily operational tasks such answering calls, live scribing, insurance verification, planning referrals, handling prescription refills, and more. Having a virtual assistant on your team allows you to enjoy remarkable benefits like reduced employee turnover and better patient satisfaction scores.
Lower Employment Costs
Hiring someone in-house is a time-consuming and expensive process. Finding an exceptional medical employee can be difficult, and you must still train them in best practices.
On the other hand, a virtual medical assistant comes trained with a working knowledge of the medical specialty. They also lower payroll costs and increase productivity. Over the long haul, you will also save money on equipment and office space, as you will not need to provide them for your virtual assistant.
Better Patient Care
In any medical office, daily administrative responsibilities can feel like a burden. Though these tasks are essential, they do not feel like a good use of a trained physician’s dedicated time and attention. By hiring a virtual assistant to take over these matters, you are free to get back to what you care about most—serving your patients.
Improve Communication and Patient Satisfaction
When patients call the office, they want to speak to a live person who can help them. They often feel frustrated leaving messages or speaking with an answering service that doesn’t have the answers.
However, there is no need to use an automated system or answering service when you have a dedicated virtual assistant. All our VAs are comfortable in the medical field and specifically trained to understand your practice and deliver outstanding customer service — keeping your patients well-informed and satisfied.
Here's How The VA Hiring Process Works
Send Over Your Job Description
Let us know what job role you’d like to fill, what tasks need to be completed, and any special requirements.
Personally interview qualified talent
We’ll find top candidates that precisely meet your needs. Select the best fit for your practice.
Meet your dedicated support team
A dedicated manager assists you throughout the onboarding process and the VA relationship.
Begin working with your VA
Upon placement, you’ll quickly be handing off tasks and enjoying the benefits of your new virtual assistant.
Virtual Medical Assistants for Doctors
Virtual Medical Assistant | Remote Medical Assistant
How Our Virtual Assistants Can Help Your Medical Practice
Outsource a wide variety of tasks for a fraction of the cost while keeping your patient satisfaction high. Don’t see what you need? Let us know and we will collaborate to customize a job role for you.
The Leader in Quality and Customer Care
With the highest customer retention rates in the medical industry, and more 5-star reviews than any other virtual assistant provider, you’re assured the best talent supported by our unparalleled customer service.
The Pinnacle of Virtual Medical Talent
To protect patient security and privacy, every MMM virtual assistant is required to complete HIPAA compliance training. To go the extra mile for your security, we have a team of HIPAA compliance officers who provide quarterly HIPAA refresher courses, systems checks, monthly tips & tricks, and more.
Each of our medical virtual assistants has relevant experience in the healthcare industry, and has been trained and tested to provide the skills and services you require.
Only the top 2% of applicants make the cut to become an MMM virtual medical assistant – following our rigorous testing and vetting process.
Our placements team works with your medical practice to target-source the perfect candidate by identifying the combination of skills required for the virtual position.
100% DedicatedVirtual Assistant
Work with the same virtual medical assistant each day to ensure an efficient and consistent working relationship.
Full Service and Support
Success Manager
To assist you during the on-boarding process and throughout your VA relationship.
Technical Support
IT setup and communication — From phone systems to EMR integration to remote access.
Privacy Assurance
Signed BAA. Rigorous VA security standards, and regular VA systems checks.
Customer Experiences
“Now that I have my virtual assistant they’ve allowed me to spend more time, and focus 100% on my patents… I know my virtual assistant has been worth the investment…I would do it one thousands times over.”
Dr. Sera Ramadan,
Founding physician of LA Primary Care
Here’s How The VA Hiring Process Works
Send Over Your Job Description
Let us know what job role you’d like to fill, what tasks need to be completed, and any special requirements.
Interview qualified talent
We’ll find top candidates that precisely meet your needs. Select the best fit for your practice.
Meet your dedicated support team
A dedicated manager assists you throughout the onboarding process and the VA relationship.
Begin working with your VA
Upon placement, you’ll quickly be handing off tasks and enjoying the benefits of your new virtual assistant.
Hiring a Virtual Medical Assistant
Running a medical office can be challenging. You’re constantly on the move, and you need to be able to adapt to your patient’s needs. And keeping up with all the work that goes into running your practice can be a real struggle! That’s why hiring virtual medical assistants is such a great solution. It saves time and money: you don’t have to create more space in your office for new employees, and we handle all of their benefits.
My Mountain Mover provides a dedicated support team for clients who have hired virtual medical assistants. We’ll ensure that your new assistant gets off on the right foot by showing them how they can help you run your practice more smoothly so that you can focus on what matters most: providing excellent care for your patients.
Benefits of Hiring A Virtual Medical Assistant
A virtual medical assistant is a cost-effective way to help ease the burden on your staff while maintaining high customer service for your patients.
Virtual medical assistants provide excellent customer care while conducting daily operational tasks such answering calls, live scribing, insurance verification, planning referrals, handling prescription refills, and more. Having a virtual assistant on your team allows you to enjoy remarkable benefits like reduced employee turnover and better patient satisfaction scores.
Hiring someone in-house is a time-consuming and expensive process. Finding an exceptional medical employee can be difficult, and you must still train them in best practices.
On the other hand, a virtual medical assistant comes trained with a working knowledge of the medical specialty. They also lower payroll costs and increase productivity. Over the long haul, you will also save money on equipment and office space, as you will not need to provide them for your virtual assistant.
In any medical office, daily administrative responsibilities can feel like a burden. Though these tasks are essential, they do not feel like a good use of a trained physician’s dedicated time and attention. By hiring a virtual assistant to take over these matters, you are free to get back to what you care about most—serving your patients.
When patients call the office, they want to speak to a live person who can help them. They often feel frustrated leaving messages or speaking with an answering service that doesn’t have the answers.
However, there is no need to use an automated system or answering service when you have a dedicated virtual assistant. All our VAs are comfortable in the medical field and specifically trained to understand your practice and deliver outstanding customer service — keeping your patients well-informed and satisfied.
Find Virtual Medical Assistant
Find MY Virtual Medical Assistant
Let our remote virtual assistants help you achieve more.
Our Medical Virtual Assistant Services:
Virtual Receptionist
Our virtual medical receptionists work remotely, answering patient phone calls, scheduling appointments and making sure appointments are kept, medical orders are filled and processed.
Provider Administrative Support
Our medical administrative VAs provide your practice with the highest level of professionalism while handling many tasks, such as managing medical records, billing, verifying insurance, ordering supplies, and more.
Medical Biller
Our medical billing specialists take on tasks such as verifying patient insurance, answering patient inquiries, updating medical billing software, setting up patient payment plans and more.
Medical Coding
Hand off managing, assigning, and sequencing medical codes to a certified coding specialist. Experienced in analyzing medical records, performing chart audits, assigning codes, and more.
RPM Assistants
Our remote patient monitoring (RPM) assistants communicate with patients, review all vital signs, and update staff on patient progress. ensuring patient RPM usage, keeping the EHR up to date.
Telehealth Assistant
Our Telehealth VAs provide the highest level of customer care while setting up and managing appointments, providing virtual patient intakes, answering incoming calls, and more.
Virtual Medical Scribe
By working virtually alongside physicians during patient exams, our virtual scribes watch, listen and provide real-time documentation of the visit into your specific EMR software.
Nutritionist Assistant
Our a virtual nutritionist assistants bring added value to your practice by supporting physicians and providing your patients nutritional advice, nutritional coaching & weight monitoring.
Tele-Triage Assistant
Our virtual telephone triage assistants provide the highest level of care while monitoring triage calls, communicating with patients and staff, ensuring the accuracy of patient records, and more.