Patient Loyalty and Retention

The Importance of Patient Retention & How to Promote It

Patient retention is a crucial factor in the success of healthcare providers. It determines the long-term stability of medical practices, enhances patient outcomes, and…


What is patient journey

Patient Journey 101: Why It Matters & How To Improve It

The patient journey in healthcare encompasses every step of a patient’s experience — from recognizing a health concern to seeking care, receiving treatment, and managing…


Patient Engagement

Why Patient Engagement Matters & How to Promote It

Contrary to popular belief, the improvement of one’s health isn’t the sole responsibility of providers. Rather, it necessitates the patient’s commitment towards dietary…


Client Engagement

How Mental Health Practices Can Strengthen Client Engagement

Active client involvement and commitment enhance the therapeutic journey, enabling mental health professionals to build trust and rapport, leading to improved outcomes. For…