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How Can a Virtual Assistant Securely Access Your EHR/EMR System?

Male doctor viewing x-ray images on two monitors

According to a study highlighted by the American Medical Association (AMA), physicians spend an average of 5.8 hours in the electronic health record (EHR) for every eight hours of scheduled patient care. As more of that administrative work is delegated to support staff, many healthcare practices are turning to medical virtual assistants (VAs) to help […]

What Does A Virtual Medical Scribe Do? Find Out Here!

Medical scribe wearing a headset and stethoscope reviews patient information on a laptop

👉 Ready to hire? See our virtual medical scribe assistant services → Patient documentation has always been a necessary part of delivering quality healthcare, taking up 33% of the total amount of time spent managing electronic health records (EHRs). Every patient encounter needs to be documented accurately because those records support continuity of care, reimbursement, […]

6 Key Requirements of a BAA

Doctor sitting at a desk looking down at a tablet screen

With how digital the healthcare landscape is becoming, your practice is likely relying on multiple third-party vendors in various administrative functions. Whether it’s using an electronic health record (EHR) system, outsourcing billing services, or working with a healthcare virtual assistant, these operational strategies involve working with vendors that need access to protected health information (PHI) […]

Is a BAA the Same as an NDA? BAA vs. NDA Explained

A woman's hands writes with a pen on clipboard papers next to a laptop, stethoscope, and teacup

Healthcare practices work with more third-party organizations today than ever before. Whether you’re implementing a new electronic health record (EHR) system, outsourcing administrative work to medical virtual assistants, or partnering with a medical billing company, these collaborations help your practice operate more efficiently while improving the patient experience. But the moment protected health information (PHI) […]

How to Measure ROI from a Virtual Assistant

measure VMA ROI

One of the first questions you may ask before hiring a medical virtual assistant (VA) is how much they cost. But the more valuable question is whether investing in them is worth it or not. While integrating medical VAs can help you increase your revenue, their value often goes beyond a financial boost because it […]

Largest Healthcare Data Breaches of 2025-2026 + Statistics

Doctor writing on a stack of papers on an office desk while consulting with a man in a white shirt

From electronic health records (EHRs) and patient portals to telehealth and billing software, healthcare practices today rely on technology more than ever. While these technological advancements have helped make healthcare less complex for your teams and more accessible for your patients, they’ve also introduced new security risks that many doctors constantly worry about. Data breaches […]

The Ultimate Guide to Physician Burnout And Its Effect on Practice Success

A woman in white coat with stethoscope closes her eyes and rubs her forehead by a wall of windows

According to an American Medical Association (AMA) resource, most physicians in the U.S. are working 59 hours every week, with nearly 8 hours of it spent on administrative tasks. That means most doctors are working an excess of four hours each day charting, managing electronic health records (EHRs), responding to patient inquiries, and other administrative […]

5 Benefits of Hiring a Medical Virtual Assistant

Healthcare professional talking through a headset as she writes and looks at a laptop on her desk

Every practice has different needs that vary from one patient to another, but one thing all specializations have in common is that behind every patient visit is an exhaustive list of processes: scheduling appointments, sending follow-up reminders, verifying insurances, processing and filing claims, and so much more.  Managing a practice can easily overwhelm you, given […]

What is the Average Salary for a Dental Receptionist? Find Out Here!

A young receptionist smiles and answers the phone at a desk by a doorway leading to a dentist chair

According to Planet DDS’ 2025 Dental Industry Outlook report, dentists see and treat an average of 43 new patients every month. That number is on top of their existing patient volume, making administrative efficiency a must for dental practices of all sizes.  Serving this many patients means managing multiple appointments and handling the clinic’s phone […]

What is the Average Salary for a Patient Coordinator? Find Out Here!

Virtual assistant wearing a headset and sitting in front of a computer

Medical practices, regardless of specialty, serve patients from diverse backgrounds and with varying levels of need. As a healthcare provider managing your own practice, you need to maximize every role on your team to make sure they contribute to the growth of your organization, and this starts with understanding them better. One job role that […]