To simplify complex topics without sacrificing the details that matter, our resource authors combine professional experience, industry research, and expertise in virtual staffing, creating resources you can use to grow your practice. Whether you need an article on healthcare administration and remote staffing or compliance standards and coding guidelines, our write-ups are created by authors who prioritize factuality over fluff.
Chief Executive Officer, My Mountain Mover
Running My Mountain Mover has given Amanda Ketcham firsthand experience with the challenges of growing a business, managing a team, and addressing the staffing needs of healthcare practices. As CEO, she helps shape the company’s growth and how it delivers virtual administrative support to doctors across the U.S. These are the same challenges and decisions that inform her articles, where she shares what she’s learned about workforce management, business strategy, and the role staffing plays in a healthcare practice’s success.
Areas of Expertise
As administrative demands grow, medical practices often face staff overload, delays, higher costs, and less time for patient care. A medical virtual assistant can help manage many of these tasks remotely, but choosing the right fit requires careful evaluation. In this guide, My Mountain Mover answers critical questions about choosing a medical virtual assistant, including […]
Managing Director for Marketing & Events, My Mountain Mover
As My Mountain Mover’s Director of Marketing, Rebecca Hannah understands how quickly needs and expectations can change in the healthcare staffing industry. Leading the company’s marketing strategy, she stays on top of industry trends, what healthcare practices look for in staffing solutions, and the challenges they’re trying to solve. She brings these observations to her articles on staffing trends, virtual assistance, and how doctors can build more efficient teams.
Areas of Expertise
Healthcare practices face staffing shortages, operational inefficiencies, and burnout as administrative demands strain resources and divert focus from patient care. This guide defines each of the different types of medical assistants and outlines their specific responsibilities, helping you identify where qualified support can improve efficiency, ensure compliance, and enhance patient outcomes. 1. Clinical Medical Assistant […]
👉 Ready to hire? See our medical virtual assistant services → Key Takeaway: A medical virtual assistant is a remote administrative staff member who performs non-clinical tasks such as appointment coordination, documentation support, billing-related administration, and patient communication through secure healthcare systems. This role supports routine administrative workflows and helps maintain operational continuity within […]
When remote support staff handle patient information, HIPAA compliance becomes an ongoing operational consideration in remote support environments. Remote access points introduce multiple opportunities for PHI handling. Understanding how HIPAA applies specifically to remote support roles helps you clarify expectations and support consistent compliance practices. Medical Virtual Assistant Services What Counts as PHI in Remote […]
Content Marketing Assistant, My Mountain Mover
Before joining My Mountain Mover, Mar Edward worked directly with U.S. healthcare providers in the electronic health records (EHR) industry, where he gained firsthand exposure to the administrative and operational challenges of running a medical practice. Today, he combines that experience with industry research to develop resources on healthcare staffing, practice management, and virtual assistants (VAs), focusing on answering practical questions, simplifying complex topics, and giving healthcare professionals data-driven insights.
Areas of Expertise
Given that they’re both rehabilitative specialties, occupational therapy and physical therapy are often mistaken for one another. Professionals in either field focus on helping people recover from injuries, manage certain conditions, and be able to navigate daily living. However, they couldn’t be more different from one another. For instance, a stroke can impact more than […]
According to Experian Health’s 2025 State of Claims Survey, 41% of healthcare providers reported that at least 10% of their insurance claims were being denied. This is particularly concerning because the revenue of a medical practice determines its stability, and getting properly compensated is important so you can continue providing care for your patients. However, […]
Electronic health records (EHRs) are now a standard part of running a U.S. medical practice. According to the Office of the National Coordinator for Health Information Technology (ONC), 95% of U.S. office-based physicians used some type of electronic health record in 2024. However, what’s interesting is that ‘EHR’ isn’t the only term used for these […]
Our authors combine their professional experience in healthcare staffing and virtual assistance with industry research. The goal is to simplify complex topics without sacrificing the details that matter, so every article prioritizes accuracy over fluff.
Topics are matched to each author’s background and areas of expertise, like the ones listed on this page, so every article is written by someone with relevant experience in the subject.
Each author’s section on this page shows their latest articles. You can also browse all of our articles in the Learning Center.
No. Our articles are for general informational purposes only and aren’t a substitute for professional medical, legal, or compliance advice. For decisions about your practice, consult a qualified professional.
