Occupational Therapy Vs Physical Therapy: Key Differences Explained
Given that they’re both rehabilitative specialties, occupational therapy and physical therapy are often mistaken for one another. Professionals in either field focus on helping people recover from injuries, manage certain conditions, and be able to navigate daily living. However, they couldn’t be more different from one another. For instance, a stroke can impact more than […]
Can a Healthcare Virtual Assistant Handle Medical Billing and Claims Follow-Up?
According to Experian Health’s 2025 State of Claims Survey, 41% of healthcare providers reported that at least 10% of their insurance claims were being denied. This is particularly concerning because the revenue of a medical practice determines its stability, and getting properly compensated is important so you can continue providing care for your patients. However, […]
EMR Vs. EHR: What Are The Differences?
Electronic health records (EHRs) are now a standard part of running a U.S. medical practice. According to the Office of the National Coordinator for Health Information Technology (ONC), 95% of U.S. office-based physicians used some type of electronic health record in 2024. However, what’s interesting is that ‘EHR’ isn’t the only term used for these […]
6 Types of Prior Authorizations
Prior authorization isn’t limited to one particular type of healthcare service. Your practice may need to get approval before prescribing a medication, performing a procedure, ordering medical equipment, or providing certain treatments. Given how broad the scope of prior authorization is, it can easily take a considerable amount of time from your practice staff. As […]
What is Prior Authorization?
From a technical standpoint, prior authorization is a process that ensures certain medical treatments and services meet a patient’s health plan requirements before they are delivered, preventing the back-and-forth that can happen when a healthcare service is delivered and billed but isn’t actually covered. However, the process itself can take a significant amount of administrative […]
What is a Medical Scheduler? Should You Hire One?
👉 Ready to hire? See our medical virtual assistant services → Contrary to popular belief, getting a doctor’s appointment takes more than just finding an open date and booking it. According to AMN Healthcare’s 2025 Survey of Physician Appointment Wait Times, patients tend to wait an average of 31 days, or a month, for their […]
Can Medical Virtual Assistants Work Within PACS?
For healthcare practices that do a lot of medical imaging, Picture Archiving and Communication System (PACS) plays a critical role in helping providers understand a patient’s condition more than a standard image can. But as helpful as this digital technology tool is, handling it requires a lot of work. Before you can review an imaging […]
Can Medical Virtual Assistants Manage DICOM Files?
Based on the 2025 Interoperability Standards Advisory from the U.S. government, Digital Imaging and Communications in Medicine (DICOM) has the highest adoption rating for exchanging medical imaging data between imaging modalities and Picture Archiving and Communication Systems (PACS). As a healthcare provider, this means there’s a good chance that DICOM files are already part of […]
Then and Now: Looking Back at Five Movers Summits
In 2022, 150 members of the My Mountain Mover family gathered in Taguig for something we had never done before. Our VAs and support staff dressed up for a Winter Wonderland, while members of our U.S. team flew all the way to the Philippines to celebrate with them. At the time, 150 people already felt […]
What Are the Pros and Cons of Outsourcing Medical Billing
According to a 2025 survey by the Healthcare Financial Management Association (HFMA) presented by Knowtion Health, 48% of its 147 revenue cycle leaders say that claim denials are the biggest threat to their organization’s financial performance. Taking this reality into consideration, many healthcare practices are reevaluating how they manage their revenue cycle. While some doctors […]