What Are the Pros and Cons of Outsourcing Medical Billing
According to a 2025 survey by the Healthcare Financial Management Association (HFMA) presented by Knowtion Health, 48% of its 147 revenue cycle leaders say that claim denials are the biggest threat to their organization’s financial performance. Taking this reality into consideration, many healthcare practices are reevaluating how they manage their revenue cycle. While some doctors […]
The True Cost of In-House vs. Outsourced Medical Billing: A Guide for Practice Owners
Every denied insurance claim doesn’t just mean insufficient or delayed reimbursement. It also means that you or your staff will likely spend additional hours correcting billing errors and resubmitting claims. With 60% of medical group leaders experiencing a higher rate of claim denials in 2024, many doctors are reassessing their practice’s billing model. A healthy […]
What’s the Best Way to Get Administrative Help for a Multi-Provider Clinic?
Most practices are open to patients eight hours a day. But according to the American Medical Association (AMA), doctors often spend an average of 5.8 hours in the electronic health record (EHR) for every eight hours of scheduled patient care. That’s nearly six more hours after the practice closes for the day if the practice […]
Movers Summit 2026: Nearly 1,000 Movers, One Unforgettable Day in Cebu
Since the first one in 2022, the Movers Summit has brought the My Mountain Mover family together to step away from their work desks, meet the people they only talk to through Google Meet, and celebrate what everyone has accomplished together. It’s always the highlight of our year. However, getting everyone together for this year’s […]
Do It Scared: Leadership Lessons From Amanda Ketcham
Helping start a business is already quite a task even when you have years of experience. But it was even more challenging for Amanda Ketcham, CEO of My Mountain Mover. For Amanda, the opportunity to lead a company that connects U.S. healthcare practices with Filipino medical virtual assistants (VAs) came when she was only 22 […]
What Does A Medical Appointment Setter Do?
According to an August 2024 MGMA Stat poll, 37% of medical groups experienced an increase in patient no-show rates, emphasizing the ongoing challenges that plague doctors and healthcare staff alike: keeping patients engaged and provider calendars filled. Delayed or, worse, missed appointments can disrupt your practice’s operations, its productivity, and its ability to provide timely […]
How to Conduct a HIPAA Risk Assessment for Remote Work
Despite how promising virtual care delivery has proven to be in the last few years, a white paper from the National Institute of Standards and Technology (NIST) states that expanding it beyond traditional clinical environments can be risky because in such settings, healthcare information systems operate in environments outside of your direct control. Regardless, the […]
Managed Virtual Receptionists vs. Freelancers: Which Option Costs Less for Your Clinic?
When you’re running a medical practice, you’re probably constantly torn between providing quality patient care and rising operational costs. Whether it is staffing rates and technological acquisition or rental fees and supply expenses, every decision boils down to your bottom line. For many practices, staffing is one of the largest recurring expenses because hiring another […]
Who Needs a Business Associate Agreement (BAA)?
Every healthcare practice relies on outside organizations to keep daily operations running smoothly. From electronic health record (EHR) platforms and medical billing companies to healthcare virtual assistants and cloud storage providers, these third-party vendors allow your team to spend less time on administrative work and more time caring for patients. While this reliance is important, […]
What is a Business Associate Agreement (BAA) and When is it Required?
Every day, your healthcare practice shares protected health information (PHI) with more organizations than you may realize. Whether you’re using an electronic health record (EHR) system, outsourcing a variety of administrative roles to medical virtual assistants, or using a cloud hosting service for your operations, keeping your practice running efficiently involves a lot of key […]