Chrissa Ranis

How to Manage a Remote Team with MMM’s COO

Managing remote team members has become integral to the modern workforce, especially in medical practices. In this era of rapid technological advancements, medical practice…


Finding a virtual vet assistant

A Guide to Finding the Best Virtual Veterinary Assistant

As the world advances, so does the field of veterinary medicine. With new technologies and approaches, veterinary practices expand and evolve to keep up with the times and…


Showing values in a medical practice

The Importance of Values in Medical Practice

The US healthcare system is grappling with various challenges that hurdle its ability to provide quality patient care, one of which is a staffing shortage motivated by…


Veterinary tech assistant

Veterinary Tech Vs. Veterinary Assistant: Which is Which?

Quality animal care is a team effort, and veterinary practices rely on the valuable contributions of dynamic team members to provide exceptional service. A veterinary…


Medical practice productivity

The Hidden Hurdles to the Productivity of a Medical Practice

In the last few years, more than 230,000 healthcare professionals have left the bedside to pursue other careers. The reason for this varies, but 4 in 10 medical groups point…


Virtual veterinary scribe

Promoting Credibility Through Virtual Veterinary Scribes

Even though the scope of veterinarians doesn’t include humans, their services have become increasingly in demand with the rise of pet ownership in the US [1]. With pet owners…


telephone triage assistant

Telephone Triage: Salary & Everything You Should Know

For practice managers or decision-makers, gearing their practice for growth is the top priority. One of the most effective ways to accomplish this is to make the most out of…


Virtual Assistant and AI virtual Assistant

Comparing a Virtual Medical Assistant (VMA) and AI Virtual Assistant

Let's get started with exploring the similarities and differences between virtual medical assistants (VMAs) and AI virtual assistants, their applications in the healthcare…


Veterinary Receptionist

Streamlining Workflow with Virtual Veterinary Receptionists

Because pet ownership has become more prevalent over the past three decades [1], veterinary professionals and practices are essential in the healthcare industry, even though…


patient coordinator salary

Patient Coordinator: Salary & Everything You Need to Know

Medical practices, regardless of specialty, serve many patients, which means they must maximize every job role they employ, including patient care coordinators. This job role…