Promoting staff retention

How Training & Technology Can Help Promote Staff Retention

The medical field is experiencing a significant challenge that has persisted over the past few years – clinics and hospitals are losing valuable members of their organizations, including doctors, nurses, and support staff.…


mental health job roles

Six Essential Job Roles Every Mental Health Practice Needs

Since 2020, mental health awareness has become a critical focus for individuals and communities alike. With the growing demand for mental health services [1], the need for qualified professionals is rising. After all, mental…


2023 Healthcare Technology Trends

2023 Healthcare Trends: Technology Takes Center Stage

As the healthcare industry continues to evolve, healthcare practices must stay up-to-date with the latest trends and innovations to provide the best possible care for their patients. As  new technological advancements emerge…


Showing values in a medical practice

The Importance of Values in Medical Practice

The US healthcare system is grappling with various challenges that hurdle its ability to provide quality patient care, one of which is a staffing shortage motivated by burnout. Consequently, healthcare professionals who…


Medical practice productivity

The Hidden Hurdles to the Productivity of a Medical Practice

In the last few years, more than 230,000 healthcare professionals have left the bedside to pursue other careers. The reason for this varies, but 4 in 10 medical groups point to burnout as the strongest motivation [1]. As the…


Virtual veterinary scribe

Promoting Credibility Through Virtual Veterinary Scribes

Even though the scope of veterinarians doesn’t include humans, their services have become increasingly in demand with the rise of pet ownership in the US [1]. With pet owners seeking out practices that offer the best care…


telephone triage assistant

Telephone Triage: Salary & Everything You Should Know

For practice managers or decision-makers, gearing their practice for growth is the top priority. One of the most effective ways to accomplish this is to make the most out of all the staff they have, such as telephone triage…


Veterinary Receptionist

Streamlining Workflow with Virtual Veterinary Receptionists

Because pet ownership has become more prevalent over the past three decades [1], veterinary professionals and practices are essential in the healthcare industry, even though their target demographic doesn't include humans.…


patient coordinator salary

Patient Coordinator: Salary & Everything You Need to Know

Medical practices, regardless of specialty, serve many patients, which means they must maximize every job role they employ, including patient care coordinators. This job role directly contributes to improving patient…


medical biller salary

Medical Biller: Salary and Everything You Need to Know

For practice managers or decision-makers, growing the practice should be their top priority. One of the many ways to accomplish this is to maximize all the job roles they hire for, including medical billers or medical…