From the first inquiry to post-treatment follow-ups, every patient interaction contributes to the experience your aesthetic practice provides. Our dedicated virtual assistants can take time-consuming administrative work off your team’s plate, giving them more time to focus on patients and the quality of care they receive.
Managing an aesthetic practice can come with a heavy administrative demand. By working with the right VA, you can delegate much of the work that comes with each patient visit without causing any bottlenecks to your workflow.
Manages patient records, intake forms, follow-ups, and other administrative tasks so you and your in-person staff have more time treating patients.
Answers calls and manages appointments so your patients, whether new or returning, get timely, responsive support when they need it.
Documents consultation details,, treatment notes, and patient updates during visits so you have accurate records you can reference without juggling patient care and documentation.
Submits claims with the appropriate codes and tracks payments so that you get reimbursed properly and on time.
You don’t need to overhaul your existing workflow to get the support you need. Our VAs are trained and experienced in leading EHR systems, helping them fit into your day-to-day operations without disrupting established processes.
Through our experience supporting more than a thousand healthcare providers and practices in the U.S., we have refined our services to give you the level of care and support you need to deliver a seamless patient experience.
Maximum HIPAA Compliance with a Signed BAA
AI-Powered VA Matching in Under 5 Minutes with Mover Match
Pre-Training Tailored to Your Specialty
VA Experience Aligned With Your Unique Needs
Dedicated Onboarding Specialist & Account Manager
Unmatched 700+ 5-Star Ratings From Satisfied Clients
We’ve made the hiring process simpler so you can start working with your ideal VA in just three phases.
Let us know what support you need, and we’ll help you find a qualified VA whose experience and credentials align with your practice’s needs.
Our onboarding specialist will then guide you through the first 30 days so you can onboard your VA as quickly and effectively as possible.
Once your VA is fully onboarded, you’ll transition to your dedicated account manager, who will support you and your VA throughout your time with us.
The right VA will not just take tasks off your plate. They will give your entire team more capacity to provide the level of care your patients deserve.
Delegate calls, scheduling, documentation, and other routine administrative responsibilities so your team can spend more of its day focused on patients.
Keep prospective patients from waiting unnecessarily for answers by having dedicated support available to respond to inquiries and help move them toward a consultation.
Keep communication, scheduling, and follow-ups organized so patients receive attentive support before, during, and after their appointments.
Admin outsourcing for aesthetics clinics gives you a way to expand administrative capacity without the additional space and overhead that come with growing an in-person team.
Handle more inquiries, consultations, appointments, and returning patients without continually adding administrative work to your providers and existing staff.
Creating a positive patient experience goes beyond the treatment itself. It's making sure everything surrounding the care you provide works intuitively, from an efficient appointment booking process to following up with post-op patients in a consistent, timely manner.
By outsourcing medspa administrative tasks to a dedicated VA, you can keep these tasks running smoothly behind the scenes so your patients experience responsive, organized support at every stage of their aesthetic care journey.
Having more than 700 5-star Google reviews and an A+ rating is a testament to the quality of the VAs we provide and the support system that comes with every hire.
Our VAs helped streamline our operations, manage our schedules, and handle customer inquiries with ease. Their attention to detail and proactive approach have significantly improved our productivity.”
We do our own billing and initially hired our VA to assist with cleaning up aging balances. Within a month of his first day, our aging balances decreased by $20k!”
I’ve received numerous compliments from my patients about their times interacting with our VA and the quick, efficient help that she has provided them while I’ve otherwise been busy seeing other patients.”
Within a month of our VA’s first day, our aging balances decreased by $20k! Definitely consider My Mountain Mover if you are feeling overwhelmed and understaffed or if you are planning to grow your business.”
The assurance in productivity and efficiency you get is because of a rigorous recruitment process while also being able to save your payroll compared to having an in-house employee.”
From the moment we brought on a virtual assistant, Nicole, everything changed for the better. In her first 90 days alone, she uncovered over $8000 in unsubmitted claims that we had missed, which was a huge win for our bottom line.”
Every healthcare practice has different staffing needs and challenges. Find out what other practices have to say about their experience working with My Mountain Mover.
Now that I have my virtual assistant, they’ve allowed me to spend more time, and focus 100% on my patients… I know my virtual assistant has been worth the investment…I would do it one thousand times over.”
Founding physician of Los Angeles Primary Care
Now that I have my virtual assistant, they’ve allowed me to spend more time, and focus 100% on my patients… I know my virtual assistant has been worth the investment…I would do it one thousand times over.”
Founding physician of Los Angeles Primary Care
Yes. Your VA can respond to patient inquiries and provide approved information about your services so they’re more likely to schedule a consultation, keeping inquiries from falling through the cracks.
Yes. A VA can help keep your no-show rates to a minimum by sending appointment reminders and following up when a patient needs to reschedule. Moreover, your VA can also help fill newly opened slots by contacting scheduled patients to see if they’d like to move their appointments to an earlier time slot.
Yes. Depending on your workflows and the scope of the role, a VA can coordinate tasks with multiple providers.
