With so many moving parts behind every client visit, running a home care agency can be challenging. Integrating a home care virtual assistant can take administrative work off your team’s plate, helping ensure clients get the care they need, when they need it.
From coordinating schedules to keeping records and billing organized, there’s plenty of work happening behind the scenes of every client visit. The right VA gives your team another set of hands to keep these responsibilities from piling up.
Keeps client paperwork and your agency’s workflows organized so your staff can fulfill their day-to-day tasks without getting overwhelmed.
Answers calls and coordinates appointment requests so your patients can get access to care they need promptly and effectively.
Ensures records are up to date so you have accurate documentation to reference when coordinating care.
Handles billing-related tasks so you can maintain a more organized revenue cycle and follow up on outstanding balances.
Bringing on remote support shouldn’t mean changing the way your entire agency operates. Our VAs are trained and experienced in leading healthcare software, helping them work more effectively within your existing processes and technology.
Having supported more than a thousand healthcare providers and practices across the U.S., we’ve built our services around making remote staffing dependable from the moment you start looking for a VA to the day-to-day partnership that follows.
HIPAA-Compliant Support Backed by a Signed BAA
Find the Right VA in Minutes With AI-Powered Mover Match
Specialty-Focused Pre-Training for a Smoother Start
Experience and Skills That Fit the Role You’re Hiring For
Guidance From Onboarding Through Ongoing Support
Trusted by Clients With Unparalleled 5-Star Ratings
We cut the hiring process to just three phases so you can find the VA your home care agency needs quickly and efficiently.
Tell us where your agency needs support, and we’ll help you find a qualified VA with credentials and experience that align with the role you need to fill.
We’ll support you throughout the first 30 days as you introduce your VA to your agency, systems, responsibilities, and everyday workflows.
Once onboarding is complete, you’ll meet your dedicated account manager, who will help ensure you have a productive collaboration with your VA.
Having the right administrative support doesn’t just make individual tasks easier. It can make your entire agency more organized and better prepared to support both your team and your clients.
Delegate recurring administrative work such as calls, documentation, scheduling, and data entry so core responsibilities don’t get pushed aside on busy days.
With virtual receptionists for home care agencies, incoming calls and inquiries have dedicated attention even when your in-person staff is occupied with other responsibilities.
Spread administrative responsibilities across a better-supported team, so your existing employees aren’t constantly switching between urgent requests and routine back-office work.
A virtual admin assistant for senior care agencies can expand your administrative capacity remotely, helping you avoid some of the overhead associated with adding another in-person employee.
Give your team the support to manage more clients, caregivers, and administrative responsibilities without allowing growth to create an equally large backlog of office work.
For every caregiver providing support in a client's home, there's an administrative team making sure schedules, records, communication, and other essential details stay organized.
Working with virtual assistants for home care agency operations gives your team additional capacity to manage that behind-the-scenes work, helping your agency stay dependable for the clients, families, and caregivers who rely on it.
We are proud of the quality and care we provide for every one of our clients, and our 700+ 5-star testimonials and A+ rating are proof of what we can do for your agency.
Our VAs helped streamline our operations, manage our schedules, and handle customer inquiries with ease. Their attention to detail and proactive approach have significantly improved our productivity.”
We do our own billing and initially hired our VA to assist with cleaning up aging balances. Within a month of his first day, our aging balances decreased by $20k!”
I’ve received numerous compliments from my patients about their times interacting with our VA and the quick, efficient help that she has provided them while I’ve otherwise been busy seeing other patients.”
Within a month of our VA’s first day, our aging balances decreased by $20k! Definitely consider My Mountain Mover if you are feeling overwhelmed and understaffed or if you are planning to grow your business.”
The assurance in productivity and efficiency you get is because of a rigorous recruitment process while also being able to save your payroll compared to having an in-house employee.”
From the moment we brought on a virtual assistant, Nicole, everything changed for the better. In her first 90 days alone, she uncovered over $8000 in unsubmitted claims that we had missed, which was a huge win for our bottom line.”
The VAs and support we provide have helped over a thousand of our clients take their practice to the next level. Hear from some of them as they share their unique stories with My Mountain Mover.
Now that I have my virtual assistant, they’ve allowed me to spend more time, and focus 100% on my patients… I know my virtual assistant has been worth the investment…I would do it one thousand times over.”
Founding physician of Los Angeles Primary Care
Now that I have my virtual assistant, they’ve allowed me to spend more time, and focus 100% on my patients… I know my virtual assistant has been worth the investment…I would do it one thousand times over.”
Founding physician of Los Angeles Primary Care
Yes. Depending on the role you establish, your VA can help manage routine calls and messages from clients, family members, and caregivers. They can follow your agency’s communication protocols and escalate matters that require attention from an appropriate team member.
Yes. Because VAs work remotely, they can perform centralized responsibilities for agencies operating in multiple service areas.
Yes. You can establish an after-hours work schedule for them as long as it’s still an 8-hour shift.
