Hand off routine patient care tasks to a virtual patient care coordinator. Your patients will think they’re talking with someone in your office as they set up an initial or follow-up exam, confirm or modify an appointment, review test results, and more. They’ll save your practice both time and money.
A virtual patient care coordinator is a professional trained to help manage patient needs and requests remotely. These professionals bridge the gap between patients and providers, and:
Hiring a remote specialist to coordinate patient care creates immediate wins for your practice across operations, costs, and patient outcomes.
A virtual patient care coordinator reduces the time and expense of recruiting and onboarding in-house staff while reducing payroll costs and overhead like equipment and office space.
Your coordinator expertly handles routine tasks like checking in, medication refills, and post-visit follow-ups, all of which help keep patients engaged and care satisfaction high.
Administrative tasks are not the best use of a trained physician’s dedicated time and attention. A virtual care coordinator takes these responsibilities, so you can focus on patients.
My Mountain Mover connects you with experienced professionals who integrate seamlessly into your operations, stay long-term, and deliver measurable value from day one.
Hundreds of healthcare providers trust our virtual coordinators to improve operations and patient outcomes — here’s what they have to say.
Now that I have my virtual assistant, they’ve allowed me to spend more time, and focus 100% on my patients… I know my virtual assistant has been worth the investment…I would do it one thousand times over.”
Founding physician of Los Angeles Primary Care
Now that I have my virtual assistant, they’ve allowed me to spend more time, and focus 100% on my patients… I know my virtual assistant has been worth the investment…I would do it one thousand times over.”
Founding physician of Los Angeles Primary Care
Your virtual patient care coordinator is experienced in the top software, so there’s no technology learning curve slowing down productivity.
Finding and integrating the right talent shouldn’t feel complicated. Our proven streamlined approach makes it simple.
We analyze how our experts will fit into your operations, then match you with a professional with the skills and experience your practice needs to grow and thrive.
We use your workflows and input to personalize your virtual patient care coordinator’s experience so they can have immediate impacts on efficiency.
Your dedicated account manager is here to help throughout the process and regularly communicates with you to ensure continued satisfaction and alignment.
Patient care doesn’t stop at the exam room door. The coordination that happens between visits, like appointment reminders, medication management, and provider communication, helps ensure patients stay involved in their care and engaged with your practice.
Our virtual care coordinators handle this critical work with the professionalism and consistency your patients deserve. You gain the operational breathing room to focus on clinical excellence while knowing every patient touchpoint is covered. It’s how modern practices deliver comprehensive care without sacrificing operational quality and efficiency.
Our remote healthcare staff work across all types of physician offices and specialty clinics.
Our track record tells the story — over 600 healthcare clients, consistent 5-star reviews, and virtual assistants who build long-term careers supporting practices like yours.
Our VAs helped streamline our operations, manage our schedules, and handle customer inquiries with ease. Their attention to detail and proactive approach have significantly improved our productivity.”
We do our own billing and initially hired our VA to assist with cleaning up aging balances. Within a month of his first day, our aging balances decreased by $20k!”
I’ve received numerous compliments from my patients about their times interacting with our VA and the quick, efficient help that she has provided them while I’ve otherwise been busy seeing other patients.”
About our virtual patient care coordinator services
We place full-time, dedicated specialists who work exclusively with your practice during your business hours. You get consistent support from the same professional every day without worrying that their focus is split between different priorities.
You can communicate with your new team member in multiple ways, including email, video conferencing, and messaging apps like WhatsApp, Skype, and Telegram. Your dedicated onboarding specialist will review your options and help you decide the best methods for your practice.
We use monitoring software to track time and productivity. We also provide detailed reports that include admin-verified login and logout times, daily task summaries, and break times. Screen capture is available if desired.
Ready to build your team and improve patient experiences with a virtual care coordinator? Connect with us online to take the next step.
