Business Customer Service

How Business Virtual Assistants Elevate Customer Service

In today's dynamic business environment, staying ahead requires more than just keeping pace with change — it demands a commitment to innovation and excellence in customer…


Health Insurance Reform

Health Insurance Reform & Its Impact on US Healthcare

Health insurance reform is a complex and controversial topic, but it has a significant impact on US healthcare. To navigate this multifaceted and often contentious subject,…


Running a Healthcare Practice

9 Strategies to Minimize the Cost of Running a Healthcare Practice

Healthcare costs are continually on the rise – according to MGMA’s 2023 Cost and Revenue survey, the average cost of running a healthcare practice in the United States…


virtual assistant hipaa compliance

How Healthcare Virtual Assistants Maintain HIPAA Compliance

Healthcare virtual assistants (VAs) are rapidly becoming indispensable for medical practices across the US. These remote professionals offer a wealth of benefits, managing…


Physical Therapy ICD Codes

A Comprehensive Guide to Physical Therapy ICD Codes

In the healthcare industry, accurate documentation and coding are paramount for ensuring proper reimbursement, facilitating communication among healthcare providers, and…


Burnout effects practice success

The Silent Threat: How Provider Burnout Affects Practice Success

In the demanding landscape of healthcare, where the paramount focus is on healing and patient well-being, a silent threat challenges the pursuit of these noble objectives –…


Client feedback and satisfaction

5 Ways to Gather Client Feedback & Enhance Their Satisfaction

In the fiercely competitive world of modern business, ensuring customer satisfaction is a top priority. Recognizing the crucial role feedback plays in shaping products,…


professional and personal growth

Professional & Personal Growth Strategies for Business Owners

In the dynamic landscape of entrepreneurship, business longevity hinges not only on the efficacy of strategies but also on the personal and professional growth of the…


hiring a medical VA

7 Mistakes to Avoid When Hiring Your First Medical VA

In the increasingly demanding and rapidly evolving landscape of healthcare administration, providers and practice leaders are increasingly turning to medical virtual…


preventing burnout

7 Practical Ways Critical Care Providers Can Prevent Burnout

In the physically and mentally taxing nature of critical care, healthcare providers often find themselves grappling with the toll of their high-stakes profession.…