Healthcare / Medical Virtual Assistant Services
Work With A Quality Virtual Medical Assistant
Hand over your everyday office tasks and start transforming your practice.
Virtual Medical Assistant Services
Medical Records Management Insurance Verification Patient Eligibility Authorization & Billing Referral Specialist
Checks Eligibility and Insurance Verification for Treatments, Hospitalizations, and Procedures Answers Patient/Insurance Call Inquiries Updates Billing Software with Rate Changes, Cash Spreadsheets, & Collection Reports Sets Up Patient Payment Plans and Follows Up on Unpaid Claims
Analyzes Medical Records and Identifies Documentation Deficiencies Sequence All Codes for Services Rendered Performs Chart Audits & Examines Documents for Errors Assigns CPT, HCPCS, ICD-10-CM and ASA codes
Checks In Incoming Patients Over Live Video Secures Patient Authorization for Medical Records Release Monitors & Confirms Patient Schedules & Upcoming Appointments Transfers Lab Results, Handles Email, Fax, & Calls, & Verifies Insurance
Checks In Incoming Patients Over Live Video Secures Patient Authorization for Dental Records Release Monitors & Confirms Patient Schedules & Upcoming Appointments Handles Email, Fax, & Calls, Verifies Dental Insurance and More
Thoroughly Documents & Transcribes Medical Visits List Symptoms & Followup Instructions Relayed by the Doctor Dictation/Faxing/Phone Calls and Clerical Tasks as Needed Accurately Reviews Charts to Expedite Sign Off by the Doctor Sends Laboratory Orders and Referrals
Provides Recommendations for Diet & Nutrition Drafts Health Education Programs Customized for Each Patient Conducts Coaching Visits using RPM Software Monitors Patient Progress - Weight, Compliance, Logs, etc
Appointment Management New Patient Intake Patient Scheduling & Confirmation Test Results Overview with Patient
Monitors Patients by Reviewing all Vital Signs for Abnormalities in the RPM System Ensures Patients are Utilizing the RPM & Charges Usage for Billing Purposes Confirms that all Documentation is Current in the EHR, RPM Flow Sheet, & RPM System Facilitates the RPM Set-Up & Education while Providing Assessments on Patients' Progress
Provides Patient Screening, Education, & Care Via Telehealth Platforms Performs Virtual Intakes with Patients to Verify Patient Information & Conduct Preventive Screening Answers Calls, Responds to Routine Inquiries, & Alerts Provider of Any Raised Concerns During Intake
Monitors Triage Calls & Recommends Appropriate Care Ensures Accurate Notes on Consultations & Treatments are Recorded in Patient Records Patient Assessment Based on Patient’s Condition and Medical History
Access Healthcare Associates
Customer Story
Access Healthcare Associates
Customer Story
HIPAA Compliant
All of our medical VAs are required to complete compliance courses on HIPAA, including best practices on patient privacy.
Onboarding Team
Seamlessly onboard your VA thanks to our team of professionals who provide support & guidance throughout the onboarding process.
Industry Manager
MMM clients receive a dedicated Industry Manager to help manage their VA, ensure goals are being met & answer any questions that may arise.
Save 70% in Employment Costs
Achieve sustainable growth while saving up to 70% in employment costs through remote staffing.
Meet Some Of Our Mountain Movers
Our expert medical virtual assistants are vetted using an extremely in-depth and thorough process — selecting only the top 2%. Below are a few of these exceptionally talented, virtual team members.
Theresa
Medical Receptionist
4 YEARS Experience
Theresa excels in administrative duties; handling phone calls, updating and filing patient medical records, insurance verification, medical correspondence, appointment scheduling and arranging hospital admission, laboratory services, and treatments and procedures.
Specialties: Billing, Payment Processing, Patient/Customer Service Skills
Certifications: HIPAA Awareness Training
Mayrene
General Administrative Assistant
7 YEARS Experience
Mayrene excels in patient satisfaction, employee relationship management and quality assurance. She handles payroll and billing processes, invoicing and account management, training of new hires, supervises team members and cultivates staff to become a highly productive personnel.
Specialties: Medical Billing, Accounts Receivable, Recruitment Support
Joerivic
Telephone Triage Assistant
8 YEARS Experience
Jeorivic is a registered nurse and excels in assessment, problem-solving skills and prioritization. She has in-depth knowledge of disease processes which requires acute critical clinical thinking skills. She also is efficient in technical skills such as phone operating, fixing internet and computer issues, and coordinating communication amongst the healthcare team.
Specialties: Triaging, Patient/Customer Service Skills, Social Media Management, Content Creation, Content Analysis and public engagement
What Can We Help You With?
Most Popular Services Requested:
Virtual Medical Receptionist
Phones answered, appointments scheduled & confirmed, insurance verified, lab results and prescription orders handled, requests processed and more.
Dr. Sera Ramadan
Customer Story
Dr. Sera Ramadan
Customer Story
Working With A Healthcare Virtual Assistant
Our virtual medical assistants undergo a strict vetting process to ensure that your medical practice gets the administrative support you need to succeed. Whether you’re in need of medical transcription, insurance verification, customer support assistance, or any other administrative needs, our virtual assistants are HIPAA compliant and qualified to work in the healthcare industry. We understand the importance of excellent communication skills, which is why we ensure that all of our assistants are qualified and capable of completing any administrative tasks assigned to them. Learn more about how a virtual medical assistant can serve your medical practice today.