Healthcare / Medical Virtual Assistant Services
Work With The Top 2% Of Medical Virtual Assistants
Hand over your everyday office tasks and start transforming your practice.
Healthcare Virtual Assistant Services
Medical Records Management Insurance Verification Patient Eligibility Authorization & Billing Referral Specialist
Checks Eligibility and Insurance Verification for Treatments, Hospitalizations, and Procedures Answers Patient/Insurance Call Inquiries Updates Billing Software with Rate Changes, Cash Spreadsheets, & Collection Reports Sets Up Patient Payment Plans and Follows Up on Unpaid Claims
Analyzes Medical Records and Identifies Documentation Deficiencies Sequence All Codes for Services Rendered Performs Chart Audits & Examines Documents for Errors Assigns CPT, HCPCS, ICD-10-CM and ASA codes
Checks In Incoming Patients Over Live Video Secures Patient Authorization for Medical Records Release Monitors & Confirms Patient Schedules & Upcoming Appointments Transfers Lab Results, Handles Email, Fax, & Calls, & Verifies Insurance
Checks In Incoming Patients Over Live Video Secures Patient Authorization for Dental Records Release Monitors & Confirms Patient Schedules & Upcoming Appointments Handles Email, Fax, & Calls, Verifies Dental Insurance and More
Thoroughly Documents & Transcribes Medical Visits List Symptoms & Followup Instructions Relayed by the Doctor Dictation/Faxing/Phone Calls and Clerical Tasks as Needed Accurately Reviews Charts to Expedite Sign Off by the Doctor Sends Laboratory Orders and Referrals
Provides Recommendations for Diet & Nutrition Drafts Health Education Programs Customized for Each Patient Conducts Coaching Visits using RPM Software Monitors Patient Progress - Weight, Compliance, Logs, etc
Appointment Management New Patient Intake Patient Scheduling & Confirmation Test Results Overview with Patient
Monitors Patients by Reviewing all Vital Signs for Abnormalities in the RPM System Ensures Patients are Utilizing the RPM & Charges Usage for Billing Purposes Confirms that all Documentation is Current in the EHR, RPM Flow Sheet, & RPM System Facilitates the RPM Set-Up & Education while Providing Assessments on Patients' Progress
Provides Patient Screening, Education, & Care Via Telehealth Platforms Performs Virtual Intakes with Patients to Verify Patient Information & Conduct Preventive Screening Answers Calls, Responds to Routine Inquiries, & Alerts Provider of Any Raised Concerns During Intake
Monitors Triage Calls & Recommends Appropriate Care Ensures Accurate Notes on Consultations & Treatments are Recorded in Patient Records Patient Assessment Based on Patient’s Condition and Medical History
Customer Story
HIPAA Compliant
All of our medical virtual assistants are required to complete a robust compliance course on HIPAA, including best practices on patient privacy.
Better Patient Care
We know admin tasks can distract physicians from the real goal—serving patients. By hiring a virtual medical assistant to take over those tasks, you are able to get back to what matters most.
Expert Level Training
We believe in providing expert level virtual assistants. All of our healthcare VA’s have gone through extensive training in medical systems and softwares to ensure that they are equipped with the necessary tools to succeed in your business.
Top 2% of Talent
We deliver the highest quality medical virtual assistants in the healthcare industry. With an extreme vetting process, only the top 2% of all medical virtual assistants who apply make it through in order to better serve you.
Meet Some Of Our Mountain Movers
Our team of expert medical virtual assistants are vetted using an extremely in-depth and thorough process — selecting only the top 2%. Below are a few of these exceptionally talented, virtual team members.
Theresa
Medical Receptionist
4 YEARS Experience
Theresa excels in administrative duties; handling phone calls, updating and filing patient medical records, insurance verification, medical correspondence, appointment scheduling and arranging hospital admission, laboratory services, and treatments and procedures.
Specialties: Billing, Payment Processing, Patient/Customer Service Skills
Certifications: HIPAA Awareness Training
Mayrene
General Administrative Assistant
7 YEARS Experience
Mayrene excels in patient satisfaction, employee relationship management and quality assurance. She handles payroll and billing processes, invoicing and account management, training of new hires, supervises team members and cultivates staff to become a highly productive personnel.
Specialties: Medical Billing, Accounts Receivable, Recruitment Support
Joerivic
Telephone Triage Assistant
8 YEARS Experience
Jeorivic is a registered nurse and excels in assessment, problem-solving skills and prioritization. She has in-depth knowledge of disease processes which requires acute critical clinical thinking skills. She also is efficient in technical skills such as phone operating, fixing internet and computer issues, and coordinating communication amongst the healthcare team.
Specialties: Triaging, Patient/Customer Service Skills, Social Media Management, Content Creation, Content Analysis and public engagement
Customer Story
What Can We Help You With?
Most Popular Services Requested:
Virtual Medical Receptionist
Phones answered, appointments scheduled & confirmed, insurance verified, lab results and prescription orders handled, requests processed and more.