Healthcare / Medical Virtual Assistant Services

Work With A Quality Virtual Medical Assistant

Hand over your everyday office tasks and start transforming your practice.

Virtual Medical Assistant Services

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General AdministrativeMedical Virtual Assistant

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Medical BillerVirtual Assistant

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Medical CoderVirtual Assistant

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Virtual Medical ReceptionistVirtual Assistant

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Virtual Assistant Marketing Scribe

Medical Scribe / TranscriptionistVirtual Assistant

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NutritionistVirtual Assistant

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Patient CoordinatorVirtual Assistant

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Remote Patient Monitoring(RPM) Virtual Assistant

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Telehealth / Telemedicine SupportVirtual Assistant

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Virtual Dental ReceptionistVirtual Assistant

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Telephone TriageVirtual Assistant

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  • Medical Records Management
  • Insurance Verification
  • Patient Eligibility
  • Authorization & Billing
  • Referral Specialist
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  • Checks Eligibility and Insurance Verification for Treatments, Hospitalizations, and Procedures
  • Answers Patient/Insurance Call Inquiries
  • Updates Billing Software with Rate Changes, Cash Spreadsheets, & Collection Reports
  • Sets Up Patient Payment Plans and Follows Up on Unpaid Claims
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  • Analyzes Medical Records and Identifies Documentation Deficiencies
  • Sequence All Codes for Services Rendered
  • Performs Chart Audits & Examines Documents for Errors
  • Assigns CPT, HCPCS, ICD-10-CM and ASA codes
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  • Checks In Incoming Patients Over Live Video
  • Secures Patient Authorization for Medical Records Release
  • Monitors & Confirms Patient Schedules & Upcoming Appointments
  • Transfers Lab Results, Handles Email, Fax, & Calls, & Verifies Insurance
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  • Checks In Incoming Patients Over Live Video
  • Secures Patient Authorization for Dental Records Release
  • Monitors & Confirms Patient Schedules & Upcoming Appointments
  • Handles Email, Fax, & Calls, Verifies Dental Insurance and More
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  • Thoroughly Documents & Transcribes Medical Visits
  • List Symptoms & Followup Instructions Relayed by the Doctor
  • Dictation/Faxing/Phone Calls and Clerical Tasks as Needed
  • Accurately Reviews Charts to Expedite Sign Off by the Doctor
  • Sends Laboratory Orders and Referrals
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  • Provides Recommendations for Diet & Nutrition
  • Drafts Health Education Programs Customized for Each Patient
  • Conducts Coaching Visits using RPM Software
  • Monitors Patient Progress - Weight, Compliance, Logs, etc
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  • Appointment Management
  • New Patient Intake
  • Patient Scheduling & Confirmation
  • Test Results Overview with Patient
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  • Monitors Patients by Reviewing all Vital Signs for Abnormalities in the RPM System
  • Ensures Patients are Utilizing the RPM & Charges Usage for Billing Purposes
  • Confirms that all Documentation is Current in the EHR, RPM Flow Sheet, & RPM System
  • Facilitates the RPM Set-Up & Education while Providing Assessments on Patients' Progress
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  • Provides Patient Screening, Education, & Care Via Telehealth Platforms
  • Performs Virtual Intakes with Patients to Verify Patient Information & Conduct Preventive Screening
  • Answers Calls, Responds to Routine Inquiries, & Alerts Provider of Any Raised Concerns During Intake
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  • Monitors Triage Calls & Recommends Appropriate Care
  • Ensures Accurate Notes on Consultations & Treatments are Recorded in Patient Records
  • Patient Assessment Based on Patient’s Condition and Medical History
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Looking For Something Else?Let us find you your perfect medical virtual assistant!

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Access Healthcare Associates

Customer Story

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HIPAA Compliant

All of our medical VAs are required to complete compliance courses on HIPAA, including best practices on patient privacy.


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Onboarding Team

Seamlessly onboard your VA thanks to our team of professionals who provide support & guidance throughout the onboarding process.


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Industry Manager

MMM clients receive a dedicated Industry Manager to help manage their VA, ensure goals are being met & answer any questions that may arise.


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Save 70% in Employment Costs

Achieve sustainable growth while saving up to 70% in employment costs through remote staffing.

Meet Some Of Our Mountain Movers

Our expert medical virtual assistants are vetted using an extremely in-depth and thorough process — selecting only the top 2%. Below are a few of these exceptionally talented, virtual team members.

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Theresa
Medical Receptionist
4 YEARS Experience

Theresa excels in administrative duties; handling phone calls, updating and filing patient medical records, insurance verification, medical correspondence, appointment scheduling and arranging hospital admission, laboratory services, and treatments and procedures.

Specialties: Billing, Payment Processing, Patient/Customer Service Skills

Certifications: HIPAA Awareness Training

MAYRENE

Mayrene
General Administrative Assistant
7 YEARS Experience

Mayrene excels in patient satisfaction, employee relationship management and quality assurance. She handles payroll and billing processes, invoicing and account management, training of new hires, supervises team members and cultivates staff to become a highly productive personnel.

Specialties: Medical Billing, Accounts Receivable, Recruitment Support

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Joerivic
Telephone Triage Assistant
8 YEARS Experience

Jeorivic is a registered nurse and excels in assessment, problem-solving skills and prioritization. She has in-depth knowledge of disease processes which requires acute critical clinical thinking skills. She also is efficient in technical skills such as phone operating, fixing internet and computer issues, and coordinating communication amongst the healthcare team.

Specialties: Triaging, Patient/Customer Service Skills, Social Media Management, Content Creation, Content Analysis and public engagement

What Can We Help You With?

Most Popular Services Requested:

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Virtual Medical Receptionist

Phones answered, appointments scheduled & confirmed, insurance verified, lab results and prescription orders handled, requests processed and more.


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Virtual Medical Biller

Set up patient payment plans, follow up on unpaid claims, manage insurance inquiries, validate eligibility for treatments and procedures, and more.


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Remote Patient Monitoring

Remotely monitor patients, provide patient progress, review vital signs for abnormalities, ensure patient usage, charge RPM billing, and more.

More Medical Services

Dr. Sera Ramadan

Customer Story

Working With A Healthcare Virtual Assistant

Our virtual medical assistants undergo a strict vetting process to ensure that your medical practice gets the administrative support you need to succeed. Whether you’re in need of medical transcription, insurance verification, customer support assistance, or any other administrative needs, our virtual assistants are HIPAA compliant and qualified to work in the healthcare industry. We understand the importance of excellent communication skills, which is why we ensure that all of our assistants are qualified and capable of completing any administrative tasks assigned to them. Learn more about how a virtual medical assistant can serve your medical practice today.

Hire A Virtual Medical Assistant

Find Top Talent Now!

Stop Trying To Do It All.Let A Remote Virtual Assistant Help Your Practice Achieve More.