Healthcare / Medical Virtual Assistant Services

Work With The Top 2% Of Medical Virtual Assistants

Hand over your everyday office tasks and start transforming your practice.

Healthcare Virtual Assistant Services

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General AdministrativeMedical Virtual Assistant

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Medical BillerVirtual Assistant

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Medical CoderVirtual Assistant

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Virtual Medical ReceptionistVirtual Assistant

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Medical Scribe / TranscriptionistVirtual Assistant

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NutritionistVirtual Assistant

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Patient CoordinatorVirtual Assistant

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Remote Patient Monitoring(RPM) Virtual Assistant

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Telehealth / Telemedicine SupportVirtual Assistant

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Virtual Dental ReceptionistVirtual Assistant

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Telephone TriageVirtual Assistant

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  • Medical Records Management
  • Insurance Verification
  • Patient Eligibility
  • Authorization & Billing
  • Referral Specialist
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  • Checks Eligibility and Insurance Verification for Treatments, Hospitalizations, and Procedures
  • Answers Patient/Insurance Call Inquiries
  • Updates Billing Software with Rate Changes, Cash Spreadsheets, & Collection Reports
  • Sets Up Patient Payment Plans and Follows Up on Unpaid Claims
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  • Analyzes Medical Records and Identifies Documentation Deficiencies
  • Sequence All Codes for Services Rendered
  • Performs Chart Audits & Examines Documents for Errors
  • Assigns CPT, HCPCS, ICD-10-CM and ASA codes
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  • Checks In Incoming Patients Over Live Video
  • Secures Patient Authorization for Medical Records Release
  • Monitors & Confirms Patient Schedules & Upcoming Appointments
  • Transfers Lab Results, Handles Email, Fax, & Calls, & Verifies Insurance
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  • Checks In Incoming Patients Over Live Video
  • Secures Patient Authorization for Dental Records Release
  • Monitors & Confirms Patient Schedules & Upcoming Appointments
  • Handles Email, Fax, & Calls, Verifies Dental Insurance and More
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  • Thoroughly Documents & Transcribes Medical Visits
  • List Symptoms & Followup Instructions Relayed by the Doctor
  • Dictation/Faxing/Phone Calls and Clerical Tasks as Needed
  • Accurately Reviews Charts to Expedite Sign Off by the Doctor
  • Sends Laboratory Orders and Referrals
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  • Provides Recommendations for Diet & Nutrition
  • Drafts Health Education Programs Customized for Each Patient
  • Conducts Coaching Visits using RPM Software
  • Monitors Patient Progress - Weight, Compliance, Logs, etc
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  • Appointment Management
  • New Patient Intake
  • Patient Scheduling & Confirmation
  • Test Results Overview with Patient
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  • Monitors Patients by Reviewing all Vital Signs for Abnormalities in the RPM System
  • Ensures Patients are Utilizing the RPM & Charges Usage for Billing Purposes
  • Confirms that all Documentation is Current in the EHR, RPM Flow Sheet, & RPM System
  • Facilitates the RPM Set-Up & Education while Providing Assessments on Patients' Progress
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  • Provides Patient Screening, Education, & Care Via Telehealth Platforms
  • Performs Virtual Intakes with Patients to Verify Patient Information & Conduct Preventive Screening
  • Answers Calls, Responds to Routine Inquiries, & Alerts Provider of Any Raised Concerns During Intake
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  • Monitors Triage Calls & Recommends Appropriate Care
  • Ensures Accurate Notes on Consultations & Treatments are Recorded in Patient Records
  • Patient Assessment Based on Patient’s Condition and Medical History
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Looking For Something Else?Let us find you your perfect medical virtual assistant!

Find Top Talent
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HIPAA Compliant

All of our medical virtual assistants are required to complete a robust compliance course on HIPAA, including best practices on patient privacy.


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Better Patient Care

We know admin tasks can distract physicians from the real goal—serving patients. By hiring a virtual medical assistant to take over those tasks, you are able to get back to what matters most.


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Expert Level Training

We believe in providing expert level virtual assistants. All of our healthcare VA’s have gone through extensive training in medical systems and softwares to ensure that they are equipped with the necessary tools to succeed in your business.


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Top 2% of Talent

We deliver the highest quality medical virtual assistants in the healthcare industry. With an extreme vetting process, only the top 2% of all medical virtual assistants who apply make it through in order to better serve you.


Meet Some Of Our Mountain Movers

Our team of expert medical virtual assistants are vetted using an extremely in-depth and thorough process — selecting only the top 2%. Below are a few of these exceptionally talented, virtual team members.

Theresa
Medical Receptionist
4 YEARS Experience

Theresa excels in administrative duties; handling phone calls, updating and filing patient medical records, insurance verification, medical correspondence, appointment scheduling and arranging hospital admission, laboratory services, and treatments and procedures.

Specialties: Billing, Payment Processing, Patient/Customer Service Skills

Certifications: HIPAA Awareness Training

Mayrene
General Administrative Assistant
7 YEARS Experience

Mayrene excels in patient satisfaction, employee relationship management and quality assurance. She handles payroll and billing processes, invoicing and account management, training of new hires, supervises team members and cultivates staff to become a highly productive personnel.

Specialties: Medical Billing, Accounts Receivable, Recruitment Support

Joerivic
Telephone Triage Assistant
8 YEARS Experience

Jeorivic is a registered nurse and excels in assessment, problem-solving skills and prioritization. She has in-depth knowledge of disease processes which requires acute critical clinical thinking skills. She also is efficient in technical skills such as phone operating, fixing internet and computer issues, and coordinating communication amongst the healthcare team.

Specialties: Triaging, Patient/Customer Service Skills, Social Media Management, Content Creation, Content Analysis and public engagement

Customer Story

Customer Story

What Can We Help You With?

Most Popular Services Requested:

Virtual Medical Receptionist

Phones answered, appointments scheduled & confirmed, insurance verified, lab results and prescription orders handled, requests processed and more.


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Virtual Medical Biller

Set up patient payment plans, follow up on unpaid claims, manage insurance inquiries, validate eligibility for treatments and procedures, and more.


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Remote Patient Monitoring

Remotely monitor patients, provide patient progress, review vital signs for abnormalities, ensure patient usage, charge RPM billing, and more.

More Medical Services

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Stop Trying To Do It All.Let Remote Virtual Staffing Help Your Practice Achieve More.

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