Telehealth / Telemedicine Virtual Assistant

Our telehealth virtual assistants integrate so seamlessly into your daily telemedicine workflow that patients will think they’re speaking to someone right in your office, and so will you. They provide the highest level of customer care while setting up and managing appointments, providing virtual patient intakes, answering incoming calls, and more.

Virtual Telehealth Services

• Provides Patient Screening, Education, & Care Via Telehealth Platforms• Performs Virtual Intakes with Patients to Verify Patient Information & Conduct Preventive Screening• Answers Calls, Responds to Routine Inquiries, & Alerts Provider of Any Raised Concerns During Intake• And More

Working With A Virtual Telehealth Assistant

Our virtual medical assistants are eager to be of value in your practice and are used to the fast paced workflow that the role entails. A typical day might include a brief morning check-in followed by the opening of your office in which your virtual assistant will confirm your schedule for the day, conduct virtual intakes and ensure all PHI is uploaded in your EMR prior to your appointments, answer incoming calls, follow up on your reimbursements & more.

Throughout the day, your virtual medical assistant will make sure everything is as streamlined as possible, being proficient in a multitude of tasks: allowing an increase in appointments, a more relational approach with your patients, and a cost-efficient solution for your practice.

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Patient Communication

There is no need to use a medical answering service with your telehealth virtual assistant. You'll get so much more with our virtual assistants—specifically trained to understand your telemedicine practice and deliver outstanding customer service.


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Top 2% of Talent

We deliver the highest quality virtual assistants in the telehealth industry. With an extreme vetting process, only the top 2% of all medical virtual assistants who apply make it through in order to better serve you.


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HIPAA Compliant

All of our healthcare virtual assistants are required to complete a robust compliance course on HIPAA, including best practices on patient privacy.


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Better Patient Care

We know admin tasks can distract physicians from the real goal—serving patients. By hiring a virtual assistant to take over those tasks, you are able to get back to what matters most.