Virtual Telephone Triage Assistant

Our virtual telephone triage assistant integrate so seamlessly into your daily workflow that patients think they’re speaking to someone right in your office, and so will you. They provide the highest level of care while monitoring triage calls, communicating with patients and staff, ensuring accuracy of patient records and more.

Virtual Telephone Triage Assistant

• Monitors Triage Calls & Recommends Appropriate Care• Ensures Accurate Notes on Consultations & Treatments are Recorded in Patient Records• Patient Assessment Based on Patient’s Condition and Medical History

Working With A Virtual Telephone Triage Assistant

Our virtual telephone triage assistants are eager to be of use in your practice and are used to the fast paced workflow that a telephone triage assistant role entails. A typical day might include a brief morning check-in to communicate scheduling status to the physicians and staff.

Throughout the day, your virtual assistant will make sure your telephone triage processes are as streamlined as possible, being proficient in a multitude of tasks including monitoring triage calls, communicating with patients and staff, ensuring accuracy of patient records and more.

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HIPAA Compliant

All of our medical virtual assistants are required to complete a robust compliance course on HIPAA, including best practices on patient privacy.


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Better Patient Care

We know admin tasks can distract physicians from the real goal—serving patients. By hiring a virtual medical assistant to take over those tasks, you are able to get back to what matters most.


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Expert Level Training

We believe in providing expert level virtual assistants. All of our healthcare VA’s have gone through extensive training in medical systems and softwares to ensure that they are equipped with the necessary tools to succeed in your business.


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Top 2% of Talent

We deliver the highest quality medical virtual assistants in the healthcare industry. With an extreme vetting process, only the top 2% of all medical virtual assistants who apply make it through in order to better serve you.