Virtual Telephone Triage Assistant

Our virtual telephone triage assistant integrates so seamlessly into your daily workflow that patients think they’re speaking to someone right in your office, and so will you. They provide the highest level of care while monitoring triage calls, communicating with patients and staff, ensuring the accuracy of patient records, and more.

Virtual Telephone Triage Assistant

• Monitors Triage Calls & Recommends Appropriate Care• Ensures Accurate Notes on Consultations & Treatments are Recorded in Patient Records• Patient Assessment Based on Patient’s Condition and Medical History

Working With A Virtual Telephone Triage Assistant

Our virtual telephone triage assistants are eager to be of use in your practice and are used to the fast-paced workflow that a telephone triage assistant role entails. A typical day might include a brief morning check-in to communicate scheduling status to the physicians and staff.

Throughout the day, your virtual assistant will make sure your telephone triage processes are as streamlined as possible, being proficient in a multitude of tasks including monitoring triage calls, communicating with patients and staff, ensuring the accuracy of patient records, and more.

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Stop Trying To Do It All.Let A Remote Virtual Assistant Help Your Practice Achieve More.

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HIPAA Compliant

All of our medical VAs are required to complete compliance courses on HIPAA, including best practices on patient privacy.


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Onboarding Team

Seamlessly onboard your VA thanks to our team of professionals who provide support & guidance throughout the onboarding process.


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Industry Manager

MMM clients receive a dedicated Industry Manager to help manage their VA, ensure goals are being met & answer any questions that may arise.


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Save 70% in Employment Costs

Achieve sustainable growth while saving up to 70% in employment costs through remote staffing.