Virtual Medical Receptionist

A virtual medical receptionist will integrate so seamlessly into your daily workflow that patients think they’re speaking to someone right in your office, and so will you. They provide the highest level of customer care while taking incoming patient calls, scheduling appointments, verifying medical insurance, planning referrals, handling prescription refills, and more.

Virtual Medical Receptionist Services

• Patient Calls Answered
• Appointments Scheduled & Confirmed
• Insurance Verified
• Physicians and Staff Notified of Updates
• Lab Results and Prescription Orders Handled
• Requests Processed
• Clerical Duties Performed
• Customer Service Improved

Working With A Virtual Receptionist Service

Our virtual medical receptionists are ready and able to streamline the day to day tasks in your medical practice. Your virtual assistant will be used to the fast-paced workflow that the medical receptionist role entails. Patient satisfaction is of the utmost importance, so your virtual receptionist will focus on ensuring a positive patient experience for your customers. A typical day might include a brief morning check-in followed by the opening of your office in which your receptionist can be live on a screen/monitor to greet and check-in patients, take incoming calls, schedule appointments, communicate urgent requests to the physicians and staff, follow up on insurance verifications, and more.

Throughout the day, your virtual medical receptionist will make sure your front desk is as streamlined as possible, allowing an increase in appointments, a more relational approach with your patients, and a cost-efficient solution for your practice.

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Patient Communication

There is no need to use a medical answering service when you have a virtual receptionist. You'll get so much more with our virtual receptionists—specifically trained to understand your practice and deliver outstanding customer service.

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Top 2% of Talent

We deliver the highest quality virtual assistants in the healthcare industry. With an extreme vetting process, only the top 2% of all virtual medical receptionists who apply make it through in order to better serve you.

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HIPAA Compliant

All of our healthcare virtual assistants are required to complete a robust compliance course on HIPAA, including best practices on patient privacy.

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Better Patient Care

We know admin tasks can distract physicians from the real goal—serving patients. By hiring a virtual receptionist to take over those tasks, you are able to get back to what matters most.