Expertly MatchedVirtual Medical Assistants
Finding the right Virtual Medical Assistant has never been easier. Our experts handpick trained professionals who integrate seamlessly into your practice—boosting efficiency and patient care.
Virtual Medical AssistantsFor Healthcare Practices
Find the right virtual assistant for your medical practice to save money, increase efficiency, and grow sustainably.
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Discover How Our Virtual AssistantsSupport Your Medical Practice
With a Virtual Medical Assistant (VMA), you can easily offload tasks like appointment scheduling, insurance verification, billing, and data entry—saving time and reducing costs while enhancing patient care and satisfaction. Explore our virtual assistant services, or let us craft a custom solution tailored to your needs!
Discover How Our Virtual AssistantsSupport Your Medical Practice
With a virtual assistant, you can easily outsource a variety of tasks—such as answering calls, live scribing, and insurance verification—at a fraction of the cost while still maintaining high patient satisfaction. Explore our virtual medical assistant roles, or let us craft a custom solution just for you.
Industry Leading Medical Talent.
At MMM, we don’t just hire anyone—Only the top 2% make the cut to become a virtual medical assistant. Our rigorous vetting process ensures you get the best of the best. That means support you can trust, and the freedom to focus on what truly matters—exceptional patient care.
Your Dedicated VMA, Every Day
Enjoy the benefits of working with a dedicated virtual assistant that knows your medical practice inside and out. With daily consistency, proactive support, and seamless integration into your workflow, you’ll experience premium service that elevates your efficiency and peace of mind.
Complete Customer Care
From day one, our support team ensures a smooth, guided VA experience tailored to your workflow. Onboarding specialists assist with essential prep work, while Account Managers, IT specialists, and other departments provide continued support to ensure your long-term success.
Virtual Medical Assistants for Doctors
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Discover How Our Virtual Assistants Can Help Your Medical Practice
Outsource a diverse range of tasks remotely—for a fraction of the cost while keeping your patient satisfaction high. Explore our virtual medical assistant positions, or collaborate with us to customize one for you.
The Leader in Quality and Customer Care
With the highest customer retention rates in the medical industry, and more 5-star reviews than any other virtual assistant provider, you’re assured the best talent supported by our unparalleled customer service.
The Pinnacle ofVirtual Medical Talent
To protect patient security and privacy, every MMM virtual assistant is required to complete HIPAA compliance training.
All our medical virtual assistants go through rigorous training and testing to ensure they meet the high standards required in healthcare. You can trust that they have the skills needed to provide top-notch services.
Only the top 2% of applicants make the cut to become an MMM virtual medical assistant – following our rigorous testing and vetting process.
Our placements and onboarding specialist team works with your medical practice to target-source the perfect remote candidates by identifying the combination of skills required for the virtual position.
Complete Customer Care and Support
From day one, our support team ensures a smooth, guided VA experience tailored to your workflow. Onboarding specialists assist with essential prep work, while Account Managers, IT specialists, and other departments provide continued support to ensure your long-term success.
Hear From a Real Doctor
Dr. Ramadan Shares Her Virtual Assistant Experience
“Now that I have my virtual assistant, they’ve allowed me to spend more time, and focus 100% on my patients… I know my virtual assistant has been worth the investment…I would do it one thousand times over.”
Dr. Sera Ramadan,
Founding physician of Los Angeles Primary Care
How Our Virtual Assistants Help Practices Thrive
We hear it all the time—physicians are overwhelmed trying to balance patient care and administrative work. That’s why so many turn to My Mountain Mover (MMM) Virtual Medical Assistants (VMAs)—remote professionals who take on administrative and clinical tasks, easing the workload, cutting costs, and helping practices run efficiently.
• Improved Efficiency
Doctors and practice managers say they no longer feel buried in admin tasks. Our virtual assistants now handle scheduling, insurance verification, and prescription refills—freeing up staff to concentrate on more strategic, high-impact work. The result? A more organized, efficient, and stress-free practice.
• Cost Savings
Physicians say our virtual assistants are a cost-effective way to expand their team. VMAs come fully trained, reduce payroll costs, and eliminate the need for extra office space and equipment—providing essential support without the hassle of in-house hiring and training. They’re also well-versed in HIPAA compliance and healthcare systems, giving you peace of mind from day one. It’s a smart solution that cuts costs and supports long-term growth.
• Enhanced Patient Experience
Doctors say delegating admin work to their VMA helps them focus and provide better care. Patients notice smoother scheduling, faster communication, and feel truly valued. The result? Greater trust, stronger engagement, and higher satisfaction.
Physicians who’ve made the switch say they’ll never go back—and they highly recommend My Mountain Mover virtual assistants. If you’re looking for a trusted, cost-effective way to improve your practice and patient care, My Mountain Mover is ready to help.
Stop juggling administrative work. A virtual assistant handles scheduling, insurance verification, prescription refills, and more—keeping your practice organized and your staff stress-free.
Hiring and training staff is expensive. A virtual assistant comes ready to work, lowering payroll costs and eliminating the need for extra office space or equipment.
Your expertise belongs with your patients, not in paperwork. Delegating admin tasks frees up your time to provide the best care possible.
Patients want real support, not automated responses. A virtual assistant ensures they get prompt, professional, and compassionate service—keeping them happy and informed.
“Our VAs helped streamline our operations, manage our schedules, and handle customer inquiries with ease. Their attention to detail and proactive approach have significantly improved our productivity.”
— Rossana Castro
“We do our own billing and initially hired our VA to assist with cleaning up aging balances. Within a month of his first day, our aging balances decreased by $20k!”
— Rayne Faubion
“I’ve received numerous compliments from my patients about their times interacting with our VA and the quick, efficient help that she has provided them while I’ve otherwise been busy seeing other patients.”
— Jacob Behrens
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Virtual Medical Assistant
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Frequently Asked Questions About Our Virtual Medical Assistants
A: Our VMAs are able to manage a wide range of administrative and clinical support duties, including patient scheduling, insurance verification, prescription refills, EMR documentation, phone triage, and more. They help reduce workload and streamline daily operations so your in-house team can focus on patient care.
A: Yes. Every VMA on our team has hands-on experience in the healthcare industry, offering practical knowledge you can count on. They understand the pace and demands of a clinical environment and are prepared to support your team with professionalism and care from day one.
A: Yes, all of our medical VAs are HIPAA trained and compliant with the HIPAA standards. You have a guarantee that we share the same level of commitment to ethics. We also have dedicated compliance officers who uphold the strict implementation of these HIPAA standards.
Additionally, in the Philippines, the government implemented the Republic Act 10173, commonly known as the Data Privacy Act of 2012. It seeks to protect all forms of information, be it private, personal, or sensitive. It covers both natural and juridical persons involved in the processing of personal information.
A: All My Mountain Mover medical VAs are guaranteed to be trained in;
HIPAA compliance
Effective communication
Time management and organization
G-Suite utilization
Once you select your VA, you’ll provide training specific to your tools, workflows, and preferences.
A: Our VMAs have experience across a wide range of EMR and EHR platforms, including Athenahealth, eClinicalWorks, Kareo, DrChrono, and others. While each assistant specializes in specific systems, we work hard to pair you with someone who’s familiar with your platform.
A: You can communicate with your virtual assistant (VA) using a variety of platforms, including:
- Video conferencing (Zoom, Google Meet, Microsoft Teams)
- Messaging apps such as WhatsApp, Skype, Telegram, and more
- U.S. phone numbers, which we can set up via free Google Voice accounts
- High-volume call systems, available through trusted partners like RingCentral, Nextiva, and Vonage
To help you delegate tasks and establish a productive working relationship, we provide structured support at every stage:
- Onboarding Specialists help you set up communication tools, align workflows, and clarify role expectations before your VA starts.
- Account Managers serve as your long-term support partners. They assist with task delegation strategies, productivity tracking, and answering any questions related to working with your medical virtual assistant.
A: Onboarding a medical VA is similar to hiring an in-office employee, but with added support. Our Onboarding Specialists guide you through workflow setup, tool access, and role calibration to ensure a smooth start. They help prepare both you and your VA for a successful remote working relationship.
A: Nope. VMAs work remotely with their own secure setups, so there’s no need for extra equipment, desk space, or overhead.
A: We’ve been providing Virtual Medical Assistants since 2020. In that time, we’ve earned a perfect 5.0-star rating from over 420 healthcare clients and achieved one of the highest retention rates in the industry. With over 1,000 virtual assistants and continued rapid growth, we’re leaving our mark on the health and wellness space. Practices trust us not just for top-tier talent, but for consistent, reliable support every step of the way.