Outsourcing the front desk tasks to a virtual receptionist is entirely possible given today’s digital landscape. Our virtual receptionists work with the latest software and apps to handle daily tasks such as phone and email management, scheduling, customer support, and much more. Working with a virtual receptionist reduce your expenses while maximizing your productivity.
What Can A Virtual Receptionist Do?
Virtual receptionists can handle anything that a front office receptionist can handle if they were working from home. For example, they can’t greet a walk in customer, but they can perform just about any job duty required of a receptionist that is supported by an internet connection, such as:
• Customer Calls Answered
• Appointments Scheduled & Confirmed
• Insurance Verified
• Executives and Staff Notified of Updates
• Orders Handled
• Requests Processed
• Clerical Duties Performed
• Customer Service Improved
• Concierge and Travel Arrangements Handled
What's it Like to Work With a Virtual Receptionist?
If your wondering what it would be like to hire a virtual receptionist to work for your company, lets take a look at some the ways it might work:
A Simplified Work Day: With a virtual receptionist you wont have to worry about routine front office tasks that often distract and consume your time and energy. You can focus on what’s important, such as high-value work.
Added Capacity: Outsourcing will allow you to expand the capabilities of your company and increase customer volume without the need to increase office space or purchase equipment.
Lower Expenses: Our trained and vetted virtual receptionists can save up to 70% compared to hiring in-house staff. That’s a big win for your bottom line.
More Free Time: Hiring a virtual receptionist can do more than improve your time at work, it can help you gain back the free time you’ve been missing out on, and improve your work-life balance.