Healthcare is one of the most enduring and necessary industries around. Through changing societal norms and technological advancements, the industry has stretched and shifted to meet the ever-changing needs of patients. Telehealth and telemedicine support have become increasingly popular services that many practitioners now provide. This may seem obvious as the coronavirus pandemic forced many industries to go virtual, however, the medical field faces unique challenges as it requires daily face-to-face interaction between patients and providers. The switch to virtual not only requires a change in patient appointment mediums, but also in office organization.

In order to keep your healthcare organization afloat, everything needs to be virtually accessible. Keep reading to explore whether telemedicine support is a just pandemic fad or a new cultural norm, and how My Mountain Mover can help you mobilize this service.

What’s The Scoop on Telemedicine?

Telemedicine has been around years before the pandemic hit. Cisco performed a study in 2013 on how comfortable patients are with virtual healthcare and 74% of them were open to it. In 2018, the global telemedicine market was 14.32 billion dollars, which grew into 17.9 billion by the end of 2019. People crave convenience and accessibility, which has been heightened by the pandemic. If there is an option to not go into the doctor’s office for a check-up or consultation, they would prefer it. Our society has grown more and more comfortable with technology and are very confident in using it. The increase of patients preferring telemedicine began with making appointments online rather than on the phone and favoring reviews on websites rather than word-of-mouth referrals.

Although telemedicine has been developing for years, the pandemic has quickly accelerated it’s growth, forced it to materialize very quickly, and all but ensured that telehealth & telemedicine support will never go away.

By 2026, the global telemedicine market is expected to be at 185.6 billion dollars. Based on the current and projected stats of telemedicine, it is clear that this market is only going to increase with time.

How To Successfully Go Virtual

Having a well-run telehealth service is not an option anymore, it is a requirement. Patients are dependent on medical practices to provide this alternative for them, especially given today’s circumstances. It is essential to have organized virtual medical records, schedules, and readily available patient support. These tools will allow you and your employees to have a stress-free work flow. Once your office files are virtually accessible, you can plan which HIPAA approved software you want to use to meet with patients. This is an important part of telemedicine because you want to use a program that people are familiar with and know how to work, like Zoom, Google Hangouts, or FaceTime. However, you also want to make sure your patients feel like their appointments are private and safe. Although people are becoming more familiar with technology usage, something that will set your practice apart is providing a space for patient feedback. This will allow your patients’ questions, comments, or concerns to be heard and addressed so you can improve their virtual experience.

How We Can Flip Your Business Into A Virtual Hotspot

It Is extremely important to have an expertly trained, HIPAA-certified virtual assistant to handle the many tedious tasks that clog up your day. While you are busy attending to patient appointments and administering your professional help, your VA can work behind the scenes to ensure no patient information gets left behind. Your Telehealth/Telemedicine Support Virtual Assistant can provide many valuable services such as performing virtual intakes with patients to verify information, monitor patient status using RPM monitors, and provide patient screening/education/care. My Mountain Mover VAs are comfortable communicating with patients and are motivated to help you transition into the virtual age of medicine. If you want to learn more about our business or what our VAs can do to specifically help you, call us at +1-909-610-9793 or schedule your FREE CONSULTATION today!