Effectively and efficiently managing virtual assistants can be a daunting task. Despite the amazing benefits they provide, the reality of remote employees can lead to frustration if employers do not have a well thought out plan in place. However, creating a plan of action for managing your virtual assistant will relieve stress for both of you, ensure maximum productivity and help your growing business thrive.
Keep reading to discover 7 simple ways that you can better manage your virtual assistants!
1. Host morning meetings with your virtual assistants
One of the best ways to manage your virtual assistant more efficiently is to dedicate a daily morning meeting . This will open the lines of communication, allow you to explain what tasks you need done for the day and check on upcoming deadlines. Having a set morning will ensure that everyone is on the same page and projects are being completed on time.
2. Document your processes
In order to help your virtual assistant achieve success, you must document business processes, especially the tasks that your VA will be taking over. You can use a screen recording tool or create a series of screenshots you can compile into an instructions document for your VA to reference while completing their duties. This will also be helpful so that your VA can consult the document first when they have questions regarding a task.
3. Be open in your communication
Because your VA is working remotely, it is to be expected that they will have questions for you throughout the day. Using a work communication platform like Slack or Google Chat is a great way to talk back and forth without clogging your inbox. Although you don’t need to sit at your computer all day waiting for them to reach out, make sure that they can reach you when needed.
4. Understand the tasks you delegate to your VA
When you manage a virtual assistant, you do not have to be an expert in every area that they are helping you in, otherwise you wouldn’t have hired them, but you do need to have enough of an understanding of these tasks in order to answer their questions. Preparing basic outlines of tasks you need accomplished will clarify your own goals and expectations as well as make sure you know exactly what you want to get done.
5. Implement measurement tools to track metrics such as clicks, readership, and other markers of productivity.
Because virtual assistants are remote, it can be more difficult to measure their performance. In order to do so effectively, you can use measurement tools to track their metrics. Tools like Raven, Splash and Trakstar are great options to help you easily track and measure your virtual assistants daily efforts. You can even use a time measurement tool like Toggl to track precisely how long each task is needing to be completed.
6. Use a project management system
Similarly to the last point, using a great project management system is one of the best ways to guarantee your virtual assistant is achieving success. It is extremely important that virtual assistants are provided with a very clear project management system that breaks down each task into micro steps. This will help everyone be on the same page about daily, weekly and monthly expectations. Asana and Trello are some of the best project management systems on the market.
7. Reminder that they are human beings too
At the end of the day, your virtual assistants are human beings with the same thoughts, feelings and emotions as you. It can be easy to treat your VA more like a robot than an actual employee, but when you treat them with the respect, dignity and kindness that you would treat any other employee with, they will feel valued and motivated to produce the highest quality work possible.
Here at My Mountain Mover, we provide the best trained, highest quality virtual assistants on the market. Our Mountain Movers can take on an extremely wide variety of tasks ranging from the Healthcare industry to Real Estate to Sales. Call us at +1-909-610-9793 or visit our website, My Mountain Mover to schedule your FREE consultation today!